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I have AOL IM 4.7 for Mac OS 9. It's the newest version that will work on my computer.

AOL IM used to work, but since I got a new modem it will not. I have Verizon DSL and tech support refuses to help me with an AOL IM problem.

In the preferences, there is no option for automatically configuring the proxy. I'm not sure what to type for the port, host, name, password, and protocol. Any help is appreciated. Thank you.

P.S. I always come back to read the answers, so I appreciate any and all responses. :)

2006-08-22 08:26:04 · 2 answers · asked by TumbleTim 4 in Computers & Internet Internet

2 answers

Why doesn't my password work?
Try these troubleshooting steps:

Set your Caps Lock key correctly. Your AT&T Yahoo! Dial or High Speed Internet password is case sensitive: "PASSWORD," "PaSsWoRd," and "password" are not equivalent. Keep this in mind when entering your password.


Delete your cookies. If cookies aren't accepted correctly by your browser, you may be logged out of email home page as soon as you move to a different page. This may block your current ability to sign in or stay signed in.

Clear your browser's cache. The cache is the memory your browser uses to store the content of the Web pages you visit. Storing that content lets your browser load those same pages more quickly the next time you visit them.

If you're still having problems, find out how you can request a new password.





What should I do if I forget my password?
There are several steps to take if you believe you have forgotten your password:



1. Ensure you typed the correct password. Remember, passwords are case sensitive.


2. Make sure Caps Lock is not enabled on your keyboard.



3. Was the Member ID entered correctly? Make sure you have entered your Member ID and domain which is the same as your full email address.



4. Ensure cookies are enabled.



5. After two unsuccessful attempts, open a new browser window such as Internet Explorer and try again.





Why isn't my password working?
There are several reasons you may be getting the "Invalid Password" or "Invalid ID" error message. The most common reasons are:

Passwords are case-sensitive, meaning that "PASSWORD," "PaSsWoRd," and "password" are not equivalent, so make sure your Caps Lock key is properly set.
Do not add the "@yahoo.com" to your ID when signing in.
If you have recently requested a new password, wait 24 hours before attempting to log back in to your account. This will allow your account to update.
The other possibility is that there is a problem setting your "user cookie." A cookie is a small piece of information stored by your browser to help identify you. If your cookie is not being accepted correctly, you will be logged out of your account as soon as you move to a different page. This may be what is preventing you from logging in or staying logged in as you move from page to page on our web site.
Try shutting all of your browser Windows, then find and delete the cookie files in your browser's directories located on your hard drive. Usually, these files are called "cookies." Be sure that you have selected the proper files before deleting.

2006-08-25 12:35:26 · answer #1 · answered by xtian 3 · 0 0

I even have only used Yahoo! once or twice, I in basic terms don't have time with all the different stuff occurring. They tell me this is between the main remarkable trouble-free approaches to get an epidemic besides. I Cr 13;8a

2016-10-02 10:07:45 · answer #2 · answered by carolan 4 · 0 0

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