URGENT: I can't log on to my Control Panel (cPanel). What is the solution?

Question

Why can't I log-on to my cPanel via webhosts and how do I solve this? That's the questions. I cannot acces my Files, MySQL, Mail, PHP, etc on my own computer but in a different computer I can. Im using a laptop with Windows XP. I know laptop and Windows XP or my webhost is not the case cause I can still acces my cPanel from a diffrent computer with WIndows. I checked my firewall and its it seems pretty normal. It's on standard mode. I tried logging in a different browsers but I still can'y log-on.
Please help me with this matter. I appreciate any help or response. A Helpful response will recieve 10 points.

I can connect to internet. Internet is not the problem.

I don't recieve any errors. As I said, I can access my cPanel from another computer bu not on my own computer. When I log-on i typed in the right username and password but i hit enter I dont see my cPanel. Instead the browser is loading for minutes and seems like nothing happened.

Answer 1

Why doesn't my password work?
Try these troubleshooting steps:

Set your Caps Lock key correctly. Your AT&T Yahoo! Dial or High Speed Internet password is case sensitive: "PASSWORD," "PaSsWoRd," and "password" are not equivalent. Keep this in mind when entering your password.


Delete your cookies. If cookies aren't accepted correctly by your browser, you may be logged out of email home page as soon as you move to a different page. This may block your current ability to sign in or stay signed in.

Clear your browser's cache. The cache is the memory your browser uses to store the content of the Web pages you visit. Storing that content lets your browser load those same pages more quickly the next time you visit them.

If you're still having problems, find out how you can request a new password.





What should I do if I forget my password?
There are several steps to take if you believe you have forgotten your password:



1. Ensure you typed the correct password. Remember, passwords are case sensitive.


2. Make sure Caps Lock is not enabled on your keyboard.



3. Was the Member ID entered correctly? Make sure you have entered your Member ID and domain which is the same as your full email address.



4. Ensure cookies are enabled.



5. After two unsuccessful attempts, open a new browser window such as Internet Explorer and try again.





Why isn't my password working?
There are several reasons you may be getting the "Invalid Password" or "Invalid ID" error message. The most common reasons are:

Passwords are case-sensitive, meaning that "PASSWORD," "PaSsWoRd," and "password" are not equivalent, so make sure your Caps Lock key is properly set.
Do not add the "@yahoo.com" to your ID when signing in.
If you have recently requested a new password, wait 24 hours before attempting to log back in to your account. This will allow your account to update.
The other possibility is that there is a problem setting your "user cookie." A cookie is a small piece of information stored by your browser to help identify you. If your cookie is not being accepted correctly, you will be logged out of your account as soon as you move to a different page. This may be what is preventing you from logging in or staying logged in as you move from page to page on our web site.
Try shutting all of your browser Windows, then find and delete the cookie files in your browser's directories located on your hard drive. Usually, these files are called "cookies." Be sure that you have selected the proper files before deleting.

Answer 2

Not enough information provided, sounds like an authentication error though such as incorrect user name/password. Call the company and find out. Or post the exact error message you are getting.

Answer 3

The problem happen when you are behind a PROXY SERVER. I have the same problem happen to me when i tried to open cPanel. It won't open and blank.

The way to SOLVE the problem is to try by using a PUBLIC NETWORK. Public network allow you to access the cPanel without having any problem. Do you use intranet? Intranet is the one that use proxy server.