network card help?

Question

i'm having problems with my internet, on the laptop which has the internal network card, and i'm in my house, it says i'm connected, its sending packets but not recieving any, and the signal strength is good and its connected at 54mbps.. As well it says network cable unplugged'.... How can i make my connection work, i want to recieve packets so i can surf the net. I am currently using my desktop PC to ask for help

Answer 1

I would need more information but it seems like you are utilizing a wireless connection and not a hardwire connection.

First thing, what device to you have between your cable modem and your computer? Linksys wireless router, etc.

These are my steps:

1) What happens when you open up your browser (Page can't be Displayed?)
I want to make sure your cable modem is provisioned to have access to the Internet
2) If you get page can't be displayed, then go
Start --> Run --> type "cmd" --> Type "ipconfig/all" in the black screen

I assume that your connection is not statically set in your computer and just auto-detect (DHCP Enabled line should say yes with the information below)

You should get information similar as below:
C:\Documents and Settings>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . :
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . :

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2915ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-13-CE-ED-12-F9

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : xx-xx-xx-xx-xx-xx
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.108
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : xx.xx.xx.xx
xx.xx.xx.xx
Lease Obtained. . . . . . . . . . : Monday, August 21, 2006 5:27:46 PM
Lease Expires . . . . . . . . . . : Tuesday, August 22, 2006 5:27:46 PM

Look for DHCP Server and ping it by typing in the black screen

ping


You should get something like the information below if you are able to get to the cable gateway:

C:\Documents and Settings>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Reply from 192.168.1.1: bytes=32 time<1ms TTL=150
Reply from 192.168.1.1: bytes=32 time<1ms TTL=150
Reply from 192.168.1.1: bytes=32 time<1ms TTL=150
Reply from 192.168.1.1: bytes=32 time<1ms TTL=150

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

If you do not get to this point, you might have an adapter issue or configuration issue (card or router).

Assuming that you could ping the network device (router) then try to enter the cable modem diagnostic modem

Usually, it is 192.168.100.1 for DOCSIS 1.0, 1.1, 2.0 modem
If it does not work, try to entering the network device by typing the Default gateway IP Address into your browser. Assuming you have admin and password, check your Internet Side connection (WAN) to see if you are getting information..


You could try to reboot your cable modem, router, and laptop in sequence to see if you get back online (assuming configuration is good)

Answer 2

set up a new connection using the WIZARD that will utilize the house system (wifi or wired, not both) if upnp enabled, it should recognize the signal and establish connection. follow the prompts in the wizard for address resolution use WPA encryption WEP is broken. turn off upnp IN THE ROUTER, change default 'admin/password' to different stuff.

Answer 3

Go to your cable modem, unplug it for 20 seconds, then replug it and wait for all of the lights to turn back on. That should work.

Answer 4

Sending but fail to receiving is indication of WEP ID/passphrase not matching what's suppose to be your own network.

Answer 5

dang.. i wish i could help.. i had the exact same problem on my desktop with a internal card.. but i can't seem to remember.. if it comes to me i'll let ya know..

Answer 6

call the cable co.