I have a laptop and windows will not run its says that it is so no damage happens to my computer.?

Question

A blue screen comes up that says BAD_POOL_CALLER .I don't know what that means.If someone has any idea what that means and how I can fix it my self instead of going to geeks which charge an arm and a leg to help you fix it.I have all the disks that my comuter came with just in case I'll need them I really don't want to loose any info on my hard drive b-cause there is important info and I haven't backed anything up.I know I should of.Well to late now .If someone could please help me.And give me step by step instructions on how to fix it or what I should do.

My computer won't run on safe mode either the same blue screen comes back up.It also says ***STOP:0X000000C2,0XC5E4D000,0X00000000,0X00000000 PHYSICAL MEMORY DUMP COMPLETE.Help please I don't know what to do or understand the lingo used by some people could you please explain in leimann terms.

Answer 1

Reinstall windows
You are missing the important tools that you need.
If you dont know how to reinstall email me: [e-mail]

Answer 2

found this article, might explain it a little better. YOU HAVE A BAD RAM MEMORY STICK.



tonight my home automation server (running Windows Server 2003) bluescreened with a STOP 0xC2, BAD_POOL_CALLER fault.

The specifics of the fault were 0xC2 (0x00000007, 0x00001153, ...).

Rebooting caused a chkdsk and then the system came up...and promptly blue screened again.

According to this doc page on microsoft.com, the 0x07 parameter indicates “Attempt to free a memory pool that was already freed.” Further Google searches indicated that this type of error is usually due to a faulty device driver. In fact, this KB Article shows how to debug the memory dump file to determine the faulty driver.

Booting the system into safemode resulted in a memory write fault in explorer.exe.

I haven't touched the software on this system for weeks, so I strongly suspected some sort of memory failure. So a quick Google search for “memory tester” came up with Memtest86. Within minutes I had burned a bootable CD with Memtest86 3.1a on it, booted the CD in the system, and saw mucho memory errors fly across the screen!

I powered down the system, removed all 3 DIMMs (512MB each), and plugged one in, restarted the system and Memtest started. Kabang! Error city.

So I took that DIMM out and tried the next one. No errors. Same with the 3rd.

I put the 2 DIMMs that tested OK in the system and rebooted into W2K3. The system is now running fine. This box doesn't really need 1.5GB of memory so if I get new memory for it, it will be to replace the existing good DIMMs (“Spectek“ brand) with a different high-quality brand just to be safe.

Hopefully this will help others with STOP 0xC3 errors: it could be a memory failure.

[Update 5/26/04]

I didn't notice it last night but Microsoft has a memory test utility (on a bootable CD-ROM image no less) at http://oca.microsoft.com/en/windiag.asp.

Answer 3

blue screens with bad pool comes from memory and or CPU problems, in general, some times mother boards, but the norm is Ram, or Rom memory, and some time cache memory, sense Rom memory is converted from Ram memory now and not separate, that most likely is the problem, and cache memory is done of your CPU now, then if that is the problem then your CPU is no good. keep in mind though you only have 640 k of upper and lower memory to run basic info on your system, that will never change, if you have a virus, that is eating that up, you will also get the same screen, so try running a virus check on your system first, to make shore that is not the problem.

Answer 4

Sound like windows may have crashed.

Better off reinstalling windows.

as far as your info goes, if yo are able to get into safe mode press F8 when you computer starts to boot up.(keep pressing F8 until the special menu screen pops up.

Once in safe mode try to get as much info off the hard drive as possible. Either by using a flash drive (ie, USB thumb drive), CD(if able to) or floppy disk. Be quick though you never know when safe mode will decide to crash too.

Lesson learned--always back up your files in case of situations like this.

Good Luck

Answer 5

Following up on Wolfmater's answer:

If you have a faulty memory stick and need to replace it, you will need to know exactly what you need to purchase. Go to this website:

http://www.upgradememory.com/index.cfm?NBP=1

which will tell you the exact model of memory your system requires, how much they are selling it for, and ask if you wish to order. You will need to enter the make and model of your laptop. You can either buy it there or not, but at least you'll know what you need and have a comparison price. Good luck