Did you know that when you overreact to someone who has offended you that you are telling them how to push your buttons? So why give them the power? They LOVE your attention, even if it is negative attention. So, DEPRIVE them of the thing that they want the most -- it's as good as choking off their air supply.
Of course, there is a line to be drawn somewhere. Someone may behave offensively, and not even know it. Either way, they need to be informed as calmly and as rationally as possible. If they still don't get it...well then, they need to be dealt with coldly and swiftly, but never emotionally.
2006-08-21
06:24:29
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Social Science
➔ Psychology