about bpo, elements of bpo, challenges faced by enterprises, evolution of bpo,competitive edge, global appeal, indian advantages and other market, career opportunities and skills, upcoming trends in buisness industry.
2006-08-21 01:09:08 · 3 answers · asked by Sandeep Augustine 1 in Education & Reference ➔ Homework Help
Business Process Outsourcing (BPO) is the leveraging of technology or specialist process vendors to provide and manage an organisation's critical and/or non-critical enterprise processes and applications. The most common examples of BPO are call centres, human resources, accounting and payroll outsourcing. Business process outsourcing may involve the use of off-shore resources.
Use of a BPO as opposed to an application service provider (ASP) usually also means that a certain amount of risk is transferred to the company that is running the process elements on behalf of the outsourcer. BPO includes the software, the process management, and the people to operate the service, while a typical ASP model includes only the provision of access to functionalities and features provided or 'served up' through the use of software, usually via web browser to the customer.
Source : Wikipedia
http://en.wikipedia.org/wiki/Business_process_outsourcing
2006-08-21 01:16:56 · answer #1 · answered by Shaik Umar 2 · 0⤊ 0⤋
BPO british process out soursing
2006-08-21 09:17:10 · answer #2 · answered by pavani 2 · 0⤊ 0⤋
Try the websites linked to http://www.freewebs.com/bpoindia/
2006-08-23 11:36:56 · answer #3 · answered by Anonymous · 0⤊ 0⤋