I have a Dell computer, I bought a Kensington mouse for it and installed the program that came with it called MouseWorks. I ended up not being satisifed with the mouse so I uninstalled the MouseWorks and unhooked the Kensington mouse and hooked up my Dell mouse again, but when I tried to use the Dell mouse it would not work and I eventually figured out that the only way NOW that the Dell mouse will work is only if I have the MouseWorks installed on my computer. But that causes my computer to act up, which is why I wanted to get rid of it. I have tried everything I can think of and I really could use some help.
THANKS
2006-08-20 14:13:41 · 8 answers · asked by dontknow 1 in Computers & Internet ➔ Other - Computers
I am not a computer whiz like most on here,but could you do a system restore on your computer to when it was working,(meaning the dell mouse),that would also delete the system showing you had installed the other mouse,I think ........remember I am not a whiz at this,but thought it was worth a try for you.........good luck
2006-08-20 14:21:14 · answer #1 · answered by grbarnaba 4 · 1⤊ 0⤋
I agree with the other answerer that a system restore might do the trick for you if in fact you ever created one.
I'm wondering, after each uninstall/install, did you restart?
Have you tried
remove the Kensington mouse and Mouseworks through the Control Panel with Add/Remove,
Restart,
then install the Dell mouse through Add/Remove -
and Restart again?
then go to the Device Driver and check if it is working properly:
Start,Settings, Control Panel, System, Hardware, Device Driver
right-click on the mouse and select properties
it should tell you if it is o.k.
it's important - already been there done that.
2006-08-20 14:31:56 · answer #2 · answered by TheHumbleOne 7 · 0⤊ 0⤋
one way is to do a system restore. Going back to just before you installed your kensington mouse.
If that doesnt work try the mouse properties. select the hardware tab and see which mouse is highlighted as your primary mouse. Mine is PS/2 compatible Mouse. The device status should tell you if the mouse if working properly too.
Also uninstalling kensington and adding the regular mouse should solve the problem too. And dont forget to reboot. Good luck....
2006-08-20 17:01:30 · answer #3 · answered by Elaine B 6 · 0⤊ 0⤋
OK it might be a "dell" mouse but turn it over. Who is it actually made by? We bought an Acer computer that came with an Acer mouse but it was in fact a Logitech mouse and I was able to download better software from the Logitech site.
2006-08-20 14:21:23 · answer #4 · answered by sarah071267 5 · 0⤊ 0⤋
It looks like you may need a new mouse...Talk to Dell about it...If it were a wireless mouse, I would say change the batteries...They have a very low shelf life...I gotta change my batteries about twice a month...Dell should be able to help you with this one at their calling center...
2006-08-20 14:23:36 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Is it a USB mouse?, If it isn't (and is PS/2) then you shouldn't really need a program to use it. If it is a USB mouse get a mouse with PS/2 connections and ditch the 'MouseWorks'.
2006-08-20 14:23:01 · answer #6 · answered by ҡʏʟɛ - ❄ 6 · 0⤊ 0⤋
MAYBE IS NOT CONNECTED IN THE RIGHT PLACE MAYBE YOU SHOULD CALL THE COMPANY AS TELL THEM THAT YOU HAVE A PROBLEM WITH THE MOUSE AND SEE WHAT THEY TELL YOU
2006-08-20 14:20:46 · answer #7 · answered by juanita2_2000 7 · 0⤊ 0⤋
Buy a Macintosh.
2006-08-20 14:32:30 · answer #8 · answered by Anonymous · 0⤊ 1⤋