we have a take home exam regarding case study bout management,heres d case goes...?

Question

don finley is 1 of those who cant say no to any request.as a result his section is always in a state of chaos.everything is in crisis or rush effort and every little thing gets done on time.priorities are always changing and subordinates rarely know where they are at.
the work gets done but everyone is ussually exhausted at the end of the day.don is generous person and his employees like him but they wish he was a better planner and that he would not always promise mor than wat they can deliver.

what seems to be the problem with don finley's management?
how can employees work effectively?


pls answer,,i really need it.thanks

Answer 1

Don is not a good manager. A good manager understands the capacity of his subordinate and plan accordingly. Don has to learn to priortize and to say "no" positively. If he knows he cant say that, he may try initiating some automated system or a calendar system. A specified system can help with his management. For example, he may sign Serive Level Agreements with other units/ departments which will be strictly followed. he may demand that he will have to be requisitioned for a job at least 7 days ahead. once his calender is booked, he cannot take any more job .. etc etc.

employees need to be motivated to work effectively. a work environment like this has rare chance for that and so it has to be improved. employees can be assigned with projects and guidelines may be followed like, before a project is accomplished, one employee cannot be involved in another project.


Now these are just some operational ideas. Associate related theories and solve the case yourself.

Good luck!

Answer 2

It is a managment problem.

The core functions of management are:

1. Planning
2. Organizing
3. Influencing
4. Controlling

As a first step, the manager has to plan properly, i.e. he must prepare a road-map of the work he intends to do. He needs to schedule the tasks. The second step is organizing. The manager must organize the resources available to him to execute the task. Resources include, employees, time, computers etc. The third step, is influencing, i.e. how he influences his subordinates to get the work done in an efficient manner. Influencing requires, good communication and leadership skills. Finally, he needs to controll everything by comparing the work against some standards. If the work is not according to the established standards, then the manager must take corrective actions to redress the work.