2006-08-19 22:54:19 · 17 answers · asked by campanota 3 in Society & Culture ➔ Other - Society & Culture
No, not in today's society. There are too many rules and regulations and different companies for any customer to be expected to know them...And it seems today that everyone wants something for nothing...
source: over 30 years airline customer service
2006-08-19 23:03:37 · answer #1 · answered by Anonymous · 1⤊ 0⤋
Of course not. "The customer is always right" is one of the many empty corporate cliches that managers inflict on employees. In the REAL world, the customer is right sometimes; other times, he or she is wrong.
2006-08-19 23:00:09 · answer #2 · answered by Anonymous · 2⤊ 0⤋
firstly I think this is a question for business and not society & culture, having said that I would answer that yes customer is always right. ecept when he refuses to pay the cost of the purchase. if you win a arguement with the customer you might loose the sale, so it is always better to loose the arguement but win the sale.
2006-08-19 23:01:41 · answer #3 · answered by mukesh padhya 3 · 1⤊ 1⤋
Judging by the way they treat people these days, I would say the customer is not valued enough to be treated with appreciation for spending their hard-earned dollars.
2006-08-19 23:11:26 · answer #4 · answered by Anonymous · 0⤊ 1⤋
The customer is almost always wrong, they just don't read the small print. however, no business will ever tell them that directly.
2006-08-19 23:00:01 · answer #5 · answered by binksiesbaby 2 · 1⤊ 0⤋
no there not always right , but companies use to believe in keeping the costumer happy maybe some companies still do, but i think most of them dont care
2006-08-19 23:05:02 · answer #6 · answered by lizella 5 · 1⤊ 0⤋
Yes in his point of view.
2006-08-19 23:00:23 · answer #7 · answered by dpcard 2 · 1⤊ 0⤋
Absolutely not.
2006-08-19 22:59:43 · answer #8 · answered by Anonymous · 1⤊ 0⤋
No, however you must be diplomatic and let them think they are.
2006-08-19 23:06:18 · answer #9 · answered by ***** 3 · 0⤊ 0⤋
eh! no they are not I mean we are not always right!
2006-08-20 13:07:42 · answer #10 · answered by imhm2004 5 · 0⤊ 0⤋