my internet connection cuts off when i use the telephone?

Answer 1

You know I had this same problem and I let it go on for a year before calling the telephone company!

First of all is it a Broadband connection?

If so...........

You must have a microfilter (the little matchbox sized box with a little wire that pokes out) plugged into every piece of equipment that you have on your phone line.

I had only plugged the microfilter into the extension where my computer is and everytime the phone rang my connection was cut.... I only have one other point downstairs in my house, I hadnt put a microfilter on that, which the phone was plugged into.... the telephone company advised me to do this and since then I have never had the problem!

Answer 2

if u have a dial up connection and the phone is used the internet will be cut
if u have broadband like dsl it wont cut unless there is something wrong with the wires (not put correctly)

Answer 3

If you have dial up that will always happen, you need broadband, and a filter attached to the phone line to make phone calls when on the internet.

Answer 4

yaa this is common prob. if u want to use net through ur phone then u have to use the broadband service (using adsl line and a splitter) make sure ur service provider have this facility. i m currently using adsl modem connected to my phone line i never get disconnects when phone comes. also u will currently gets only 56kbps speed, but with adsl modem u can get upto 1MBps depending upon ur service provider and the plan u use.

Answer 5

plug the filter in the phone from cutting off, you get it on ebay.com for about 4 bucks

Answer 6

Go on broadband

Answer 7

LMFAO .. ur internet cuts off when u use the phone ?so what? thats normall i cannot belive u asked this Q LOL .. you dumb as hell

Answer 8

check your microfilter connection. is everything securely plugged in.

Answer 9

Maybe you have dail up.................

Answer 10

DUH! It's because you have dial up...