I wanted to change my ISP. checked theweb.and AOL.came up ..I entered my bank information ,and they rejected it,, I then tried TALKTALK and was accepted,,I am now with the latter. and out of the blue £15.99 has been deducted from my account..I have tried to get through via email,telephone but no response .I phoned my bank who changed my no..phoned India but could have been talking to a brick wall,! please I dont have much money .can any one help?all I want is my money back.
2006-08-18 04:18:32 · 9 answers · asked by veronica t 1 in Computers & Internet ➔ Internet
afew solutions
find someone else with aol
use keyword live help. complain in person :)
next, write a letter to aol uk, recorded, include copy of you withdrawl, ask for the money back and subscription cancelled
next, phone the aol join line, and try to join again with the same details, when they say ytour a member youve got the swines..
and finally, have your phone disconnected,, as younce your in the database..
2006-08-18 04:32:11 · answer #1 · answered by yeah well 5 · 0⤊ 0⤋
I had the same problem earlier this year. Went straight into my bank when I noticed AOL had deducted £15.99 from my account. I was livid. My bank were brilliant and really helpful. They said this happens all the time. Finally after phoning AOL, and as far as I can remember, filling in a form AOL finally got off my case. I spoke to someone in a call centre in India and have to say communication was at best extremely poor. The good news is I haven't been charged £15.99 since. Don't give up
2006-08-18 04:33:10 · answer #2 · answered by trog 3 · 0⤊ 0⤋
I had nothing but problems AOL and their free disk. I signed up for the free trial, but had DSL with Verizon. One month later I bought a new PC with AOL installed free for 6 months. I activated that AOL and called to cancel the original trial offer and they said it was canceled. After the six month offer ended, I decided against using AOL since Yahoo had the same things I was using for free. Money kept being taken from my account. It was AOL. It took months to get them to stop.
2006-08-18 04:29:03 · answer #3 · answered by frieburger 3 · 0⤊ 0⤋
howdy, certain I understand thoroughly as i became once of the unhappy those who stated certain to being a guinea pig for the trial software. It became negative each and every of the topics you defined. I rang Aol & were given someone who did not understand me. After chatting with 3 different people, none of which I understood I lost my mood & demanded my MAC code. i became then put in contact with an Irish bloke who became fab & taken care of my connection out asap, per chance attempt that? wish this facilitates :-)
2016-11-05 02:25:38 · answer #4 · answered by ? 4 · 0⤊ 0⤋
you'll be lucky with aol!! i had no end of problems with em a few yr ago too long a story to tell ya all about it but they are a nightmare to deal with there costomer service department sux along with their attitude and as a word of warning i sure wouldn't touch there broadband witha 10ft barge pole it totalled my computer and had to get a replacement
2006-08-18 04:28:38 · answer #5 · answered by kj 5 · 0⤊ 0⤋
AOL is one big problem. Try calling them and asking if they took any money out.
2006-08-18 04:24:05 · answer #6 · answered by Yoi_55 7 · 0⤊ 0⤋
don't give bank details over the web
you should have gone to the bank in person they would have got you money back
after a week its to late
2006-08-18 04:24:58 · answer #7 · answered by Anonymous · 0⤊ 0⤋
has anyone not had problems with aol?
2006-08-18 05:35:32 · answer #8 · answered by mikey 5 · 0⤊ 0⤋
get onto trading standards
2006-08-18 04:25:00 · answer #9 · answered by Dawn 4 · 0⤊ 0⤋