I bought a new Dell computer and I'm having problems already, It seems to be loaded with a virus. I. My computer is only 3 weeks old. I need help
2006-08-18 02:00:14 · 7 answers · asked by Anonymous in Computers & Internet ➔ Security
If your computer came with a virus scanner, use that to scan your computer...if not, download AVG...it's free and works great!
2006-08-18 02:06:33 · answer #1 · answered by Yoi_55 7 · 0⤊ 0⤋
I doubt you have viruses in a new Dell. Where is it telling you that? Dell sends McAfee with it does it not? Get rid of the sample McAfee and get Norton Internet Security 2006. It will run a virus scan first thing and on its website support has downloads to fix all known viruses. I am not confident in free virus software.
2006-08-18 09:26:36 · answer #2 · answered by Anonymous · 0⤊ 0⤋
You got this from down loading something from a website. you need to run your anti virus software to either quarantine or repair the infected file . this virus is fairly common and the software should be able to fix it.
2006-08-18 09:10:33 · answer #3 · answered by styxx59 1 · 0⤊ 0⤋
it's not the computer's fault, it's the users fault for not downloading an anti-virus, but anywas, go to www.majorgeeks.com if you don't have an anti-virus program, then click on "anti-virus" on the left, download AVG, it's free and it's good. after you get it updated, scan your computer for viruses in the safe mode, and also turn off system restore so the virus won't repated its self, to do that right-click on "my computer", click on the "system restore"tab, then check turn off system restore. after the virus is removed, log on normally and turn on system restore.
good luck.
2006-08-18 09:09:17 · answer #4 · answered by lomatar1186 7 · 0⤊ 0⤋
Here is a step-by-step tutorial on how to remove viruses - http://www.vermontpcsolutions.com/how_to_remove_viruses.html
If you need free anti-virus software go here for an entire page full of choices - http://www.vermontpcsolutions.com/tools_anti_virus.html
Good Luck!
2006-08-18 09:27:08 · answer #5 · answered by VPC 3 · 0⤊ 0⤋
If you are unable to download and install a virus program, go to www.trendmicro.com and use their free online scanner.
2006-08-18 09:21:16 · answer #6 · answered by meters200 2 · 0⤊ 0⤋
go to http://www.moosoft.com download the cleaner..run it and it will clean that virus..After getting it cleaned make sure you get all windiws security updates from microsoft site
2006-08-18 09:09:56 · answer #7 · answered by Anonymous · 0⤊ 0⤋