does anyone know a number for bt broadband helpline that dosent divert you to a call center in india
no disrespect but i cant understand a word they say and their technical knowledge is limited,....bt should be told about this as they will loose customers
2006-08-17 22:41:05 · 7 answers · asked by brianthesnail123 7 in Computers & Internet ➔ Internet
MAKE A COMPLAINT TO THE CHAIR MANS OFFICE(HIGHEST LEVEL OF COMPLAINT TO A COMPANY) AND EXPLAIN THE SERVICE YOU ARE RECEIVING IS NOT TO THE STANDARD YOU EXPECT FROM THIS COMPANY.
YOU WILL BE SURPRISED AS TO HAW FAST SOMETHING IS DONE TO HELP YOU
2006-08-17 22:54:26 · answer #1 · answered by RAMSBOTTOM 5 · 1⤊ 0⤋
I'm afraid not my friend. . . . . I worked for Bt Broadband customer services until about three months ago and believe me i know how you feel!!! I used to hate phoning through to tech help for customers as they just read off a bloody script!!! They used to have tech help based in thurso but they got rid of them and based it all in india. Best bet is to phone cust services and ask for a manager call back that way you're guaranteed a brit!!
2006-08-18 05:47:53 · answer #2 · answered by Anonymous · 0⤊ 0⤋
I had a similar experience. I insisted that i a. Spoke to somebody who could speak English correctly b. knew what they were doing.
I eventually had a call back from someone in Newcastle who knew what they were doing but unfortunately I still couldn't understand but at least we sorted the problem.
2006-08-18 05:57:18 · answer #3 · answered by CHRIS M 1 · 0⤊ 0⤋
try 1800923111...you willbe asked to press appropriate button depending on type of help u require. You will then be told they are busy and must wait-dont hang up.
After 4-5 minutes you will be asked to give your number and they will ring you back. hope this helps.
2006-08-18 06:13:59 · answer #4 · answered by zd_sr1 2 · 0⤊ 0⤋
no sorry i always get put through to india aswell.but try emailing them from desktop help thats what iv done
2006-08-18 05:50:53 · answer #5 · answered by SHELL 2 · 0⤊ 0⤋
If you can't get help from the help line, speak to sales.
2006-08-18 05:55:03 · answer #6 · answered by Boris 5 · 0⤊ 0⤋
yes..
2006-08-18 05:46:14 · answer #7 · answered by Ananth P 3 · 0⤊ 0⤋