First of all update your antivirus, antispyware/adware. Scan the system in safe mode. If that does not help try online virus scanning alot of sites are offering it e.g. trendmicro (housecall scan). It will surely help, if not, post some more information please.
Good Luck!!
Download Spybot S&D(install with enabling tea-timer during installation) / Ad-aware/ Microsoft Defender or look out the tool for the trojan you mentioned as it got variants e.g. downloader.?.???
Try this tool as well : - http://www.grisoft.cz/softw/70/filedir/util/avg_rem_sup.dir/rmstubby.exe
2006-08-17 02:23:27
·
answer #1
·
answered by Anonymous
·
0⤊
0⤋
2
2016-08-26 06:57:23
·
answer #2
·
answered by ? 3
·
0⤊
0⤋
I suspect that the reason the anti-virus program can’t get rid of it, is because the file is in use. Try the following:
To stop the virus from starting when you turn on your computer…
Click on Start; Run; Type in msconfig
Click OK
Click on Startup
See if Downloader is listed to start up with your computer. If it is, remove the arrow.
Click on Services, then click on the Hide all Microsoft Services box. If downloader is listed there, remove the arrow.
That process will stop the virus from starting up when you turn on the computer.
Do not Restart your computer at this time...
Press Control/Alt/Delete keys all at once.
Click on Processes
If Downloader is listed, click on it, then click End Process.
(If you can't see Downloader listed, look for other items that it could be, and click End Process)
Ignore the warning.
Once you have done that, do your virus scan again, and it should now be able to get rid of it.
Restart your computer after you have done the virus scan.
2006-08-17 04:41:21
·
answer #3
·
answered by I_C_Y_U_R 5
·
0⤊
0⤋
Hey! I had that same problem! There is a program that can get rid of it any retore any of the damages that have been done and it also really good at preventing future viruses. You have to pay for it, but I'm telling you it's worth it. I finally learned my lesson after losing 2 of my laptops to freakin' viruses. I highly recommend it, I tried the free ones but the virus never was completly removed and came back. Here's the link for it http://brenda96.microa.hop.clickbank.net
Hope everything works out good for you!
2006-08-20 10:57:38
·
answer #4
·
answered by Brenda Sue 2
·
0⤊
0⤋
use AVG, it's free and it's good, get it at www.majorgeeks.com
on the left, click on "anti-virus", then find AVG.
2006-08-17 02:31:45
·
answer #5
·
answered by lomatar1186 7
·
0⤊
0⤋
boot from boot cd of windows98 and just delete the file from the hdd
2006-08-17 02:24:40
·
answer #6
·
answered by ch_nagarajind 3
·
0⤊
0⤋
use macfee anti virus scan.. it can remove virus , spyware and adware.. try it.. it works..
2006-08-17 02:38:18
·
answer #7
·
answered by Gary k 1
·
0⤊
0⤋
get a new anitvirus like norton
2006-08-17 02:18:37
·
answer #8
·
answered by confused guy 3
·
0⤊
0⤋
use AVG antivirus
download at www.download.com
2006-08-17 02:24:56
·
answer #9
·
answered by danielpsw 5
·
0⤊
0⤋