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when i try to open up my email the computer keep shutting down

2006-08-16 11:38:53 · 4 answers · asked by nita111 1 in Computers & Internet Internet

4 answers

you may have a virus thats what happens when the virus is ravaging your computer. get a virus scan like norton or something.

2006-08-16 11:43:45 · answer #1 · answered by raechelblueeyes 4 · 0 0

It sounds like you have a virus! It has in the past been called a denial of service virus.

Try this:

Power up your computer.
After pushing the start button press and hold down the f8 key.
Soon you will see a list of options. One of them is "Safe Mode".

Select that and hit enter.

Windows will look very strange now but it will load without a lot of drivers that can give you trouble. Find and run your virus checker.

If you are able to boot up but just not able to get to e-mail run your virus checker there.

If it finds nothing then you have a problem with your mail program.
You may have to re-install it. If you have a server side mail client, such as Yahoo or Gmail then there is nothing to re-install.

I hope this helps and you find the problem.

2006-08-16 12:01:44 · answer #2 · answered by John B 5 · 0 0

virus most likely yahoo as today yahoo entered when u log into ur account if u want anew code to get into as phishing is on the rise bad crap .. get aol or msn email hotmail.. and dont use yahoo email and browser. ..

2006-08-16 11:44:16 · answer #3 · answered by gypsygirl731 6 · 0 0

u might have a virus go get it checked

2006-08-16 11:45:38 · answer #4 · answered by Anonymous · 0 0

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