post the name of the virus, just the name, NO LINKS PLEASE! Then maybe we can help you....
2006-08-15 17:17:41
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answer #1
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answered by Devil Dog 6
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Use a more powerful anti-virus, eg.McAfee. Try not to quarantine but delete it. The anti-virus normally with ask u quarantine or delete, no point to quarantine, just delete!
2006-08-15 17:18:49
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answer #2
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answered by Anthony 3
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download and run every GOOD virus scan you can find like Norton, AVG, Trend Micro, Mcafee (note that you can't hav 2 virus scan softwares running at the same time so uninstall the fisrt then install the next and scan repeat this cycle until your problem is solved) if that doesnt work then download a spyware adware or somethign like that software for example Windows Defender, Registry Mechanic, Ad-aware, Spybot etc. If that still doesn't work then you hav to clear your harddrive and reinstall windows on your computer. by that i mean format your hardrive and reinstall windows. NOTE: DONT TRY TO FORMAT YOUR HARD DRIVE AND REINSTALL WINDOWS WITHOUT THE HELP OF A PROFESSIONAL!!!!!!!!!!!!!!!
2006-08-15 17:21:19
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answer #3
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answered by Runeplayer 1
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i think the file u r deleting is not the actual the virus but output of the virus. You need to locate the master file it and delete it
2006-08-15 17:19:46
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answer #4
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answered by A P 1
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some times the only sure way is to reformat your hard disk,and reinstall windows .After you have stored your files on another computer
this way you know that your hikey class roots is clean
some viruses get way into that and keep changing names or reproduce themselves under other names.
2006-08-15 17:21:42
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answer #5
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answered by Anonymous
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uninstall your current av and try another one, if that dosen't work try googling details on the perticular virus you have on your system, sometimes there are ways to manually remove a virus.
hope it helps, good luck
2006-08-15 17:18:48
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answer #6
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answered by plainwolf 3
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wat kind of anti virus software r u using? And if u arent using any I would recommend you get one. If there is still a problem try anti-spyware and anti-malware software. you can download trials or sometimes even free versions of the software at download.com
2006-08-15 17:22:16
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answer #7
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answered by JAZ 2
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go to downloads.com and get the spyware there it works and it is free download adaware I hope that help and also microsoft has ther ownfor free get both and both are free
2006-08-15 17:19:59
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answer #8
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answered by ED W 1
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what program are you using....you might to to use a different one
2006-08-15 17:18:28
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answer #9
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answered by dsggirl_atl 3
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