I need help being a good trainer, I have to train someone to do my job and I am finding it difficult...?

Question

I have been doing this job for 6 years and I know it like the back of my hand. I have so much information in my head about it I find myself saying stuff like oh that's ok, because I just know it is...

How do you become a good trainer? This person will be going to train with another person in 2 weeks and I am worried that she will go there and still not know anything because I have failed!

Answer 1

First thing is to never assume the person you're training has any idea of what you're talking about. Don't think that they know the basic functions of your job, explain it to them. Try to remember what it was like when you first started. What were your frustrations? What did you wish people had shown you?

After covering the basis of how to do what you do, have your trainee do your job for you. Of course you will be there with them to make sure to correct them before they can make any big mistakes. This way they can have you there all the time to answer questions while they learning by experiencing the tasks and remembering them through repetition.

Most importantly, make sure they know what resources they have available to help them make decisions and answer questions they might have. For example, if a lot of information they'll need can be found on report X, make sure they know how to attain that report. Or if there's another person that can answer questions if you're not there, (a help desk, a co-worker, a supervisor) make sure they have the contact information.

Answer 2

Train people like you would like to be trained. And remember everybody learns at different paces. It might take one person three weeks to learn a job and yet another picks it up in only a few days but at the end of training they both do equally well. I do believe someone whos as concerned about training as you appear to be will do Just fine. You obviously care you wanna do a Good job training the person and you know your job. Be Yourself. I would HOPE if I was being trained on a new job I would have someone who cares as much as you appear to.

Answer 3

Start with the basics. List out all the tasks... daily, weekly, monthly, yearly. Explain what is important to the job most. Give out or develop checklists or other materials that answer questions or give guidance. Introduce the trainee to anyone else who can help answer questions when you are not around.

Answer 4

I am currently training a new employee and the one thing I cannot stress enough is "Patience, patience, patience". When you train, don't just show them how, but explain why. If you explain why, they're more likely to understand what they're doing.

Answer 5

just start with basics an only skip stuff that isnt important they'll catch on an learn the loops