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The house was constructed new and I have shingles that have a 20 year warranty. A few have blown off in winds of 40-50 mph and I have had them replaced. The shingles show signs of wear. How does one find out if a "warranty" applies. When talking with the installing company I get "you know the shingles are old". Yeah, so what, they were sold and designed to last for 20 years and they are showing severe wear and I'm afraid a leak will develop and I will have worse problems. It seems contacting installers is futile...they all want to sell you a new roof job. Should I be able to contact the shingle manufacturer and have their representative look at it?

2006-08-15 12:50:47 · 7 answers · asked by jmarvelous1943 2 in Home & Garden Maintenance & Repairs

7 answers

You'll be wasting your time trying to pursue a mfr. warranty claim. If you were able to get a rep. to take you seriously he will have a half dozen reasons to explain why your situation doesn't qualify and in order to dispute his claims you will expend more time and effort to no avail. To site a few examples; inadequate attic ventilation can cause premature shingle failure. Installation deficiencies are easy to point to although this would be more a matter of opinion since you don't mention water leakage. The pitch of the roof in the affected area, shade trees, humidity if you live in an area of water. My suggestion to you would be to make a few calls to the local roofing center that sells the brand and at least try to get someone to look at it, I wouldn't spend more than a week on it though....you're efforts would be better spent price shopping a good architectural shingle and looking for an established contractor short on work. I suggest Tamko Heritage II 50yr. shingles over your existing felt if it's in good shape. You should be able to supply materials for $95-$125/square, a good price point balance with quality material. Best of luck. Oh yeah, my source is experience building luxury homes in the Northeast. Unfortunately 20-25 year shingles are the bottom of the barrel quality and are still being used by cost conscious builders.

2006-08-15 13:10:41 · answer #1 · answered by hmb9605 2 · 0 0

1

2016-05-09 01:23:03 · answer #2 · answered by Florence 3 · 0 0

Usually, roof materials have an X-year 'pro-rated' warranty. You should check the language in the warranty.

If they fail in the first year (sometimes 3-5 yrs), they will reimburse your for the cost of the shingles, but no labor. This is like tires and other items that wearout.

You have received 14 of 20 years service, or 70% of the life of the roof. If your roof failed all over, the mfr would reimburse you for 30% of the material replacement cost. Sometimes they will only reimburse you for a % of the original materials cost - not at today's prices.

Depending on how much rain and precipitation you have, as well as # hot days and max temperature (another wear factor), you might be at the end of your roof's actual life. Hailstorms are another big cause of roof failures - along the Front Range of the Rocky Mtns, very large hailstorms can do serious damage hundreds or thousands of roofs in a couple of hours.

You need to read the actual terms of the warranty as written when it was first installed to see how it was covered, and how the pro-rating was described.

The good news is that if your house has only 1 layer of shingles installed (this one), your city's building code will probably allow another layer to be installed on top, with no need to tear-off the old one. That way, you will have 2 layers of roofing materials to protect your roof.

2006-08-15 13:06:09 · answer #3 · answered by Tom-SJ 6 · 0 0

2

2016-10-05 04:28:58 · answer #4 · answered by ? 3 · 0 0

Moss after 14 years...?! Where do you live, Seattle?
Yes, you can contact the shingle manufacturer, but they will say their shingles were not installed to their recommendation, and the roofer will say the warranty is on the shingles themselves....
Oh yes, and then there is that small print disclaimer, which denies any responsibility for "Acts of God", like the weather.....!
If you sue them, you will spend more money than for re-roofing.
sad but true, it's the sign of these times.....

2006-08-15 13:06:09 · answer #5 · answered by Marianna 6 · 0 0

I just liked the way you said that your house was "14 years young" it made me giggle. I love pudding!!!!!!!!

2006-08-15 12:55:04 · answer #6 · answered by Hannah 3 · 0 0

tell them they said 20 year if they say no sue them

2006-08-15 12:57:27 · answer #7 · answered by Braden 2 · 0 0

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