I have a Xerox workcentre 470cx all in one printer.After ink refill how to remove the R Cart Empty message?

Question

The Right Cartridge Empty message does not go away even after a complete ink refill. What should I do to get this message away?

Answer 1

Make sure you pressed the right one into place. It'll click into place. Once you close the compartment cover and control panel, the LCD should say: cartridge changed? Since it was the black one, make sure you input yes. Try pulling the color cartridge as well enough to disconnect the print head from the printer, then snap it back into place. Do that with both cartridges, unless you are working w/o the color cartridge. The LCD should ask about the cartridge change. If it still doesn't, we'll get to that in a minute. Did it print out an alignment paper? Once a cartridge is replaced, it will automatically print a test page (alignment pattern). If it still isn't printing, clean the head (copper plate on cartridge) with q-tip and alcohol. Don't ever touch that copper head with your fingers (or anything other than q-tip, and that's only when necessary). As long as it prints and the LCD display still hasn't gone off, use it anyway. Unless you want to take it in to a XEROX repair shop to fix a discontinued printer, leave it alone, and use the printer/fax as much as possible until the wheels fall off. I hope this helped. This is information for the Workcentre 470cx, from the manual and not my opinion or imagination. I'm not MR. Technician, but I have enough common sense to know how to locate solutions to issues. Good luck. I suggest an upgrade sometime soon, anyway. Ray

Answer 2

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