My grams has a Dell laptop and she said she saw something about the batteries in the burning up and that she may have to return it. Is this true or is it just a hoax? If anyone could give me any information or insite to the problem I would appreciate it alot.
2006-08-15 10:43:20 · 9 answers · asked by Ariey 3 in Computers & Internet ➔ Other - Computers
The lithium-ion batteries being recalled are installed in 4.1 million laptops sold between April 2004 and July 18 of this year. According to Dell, the laptops with which the batteries were sold were the Latitude D410, D500, D505, D510, D520, D600, D610, D620, D800 and D810; the Inspiron 6000, 8500, 8600, 9100, 9200, 9300, 500m, 510m, 600m, 6400, E1505, 700m, 710m, 9400 and E1705; and the Precision M20, M60, M70 and M90 mobile workstations; and the XPSTM , XPS Gen2, XPS M170 and XPS M1710.
http://www.dellbatteryprogram.com
2006-08-16 06:40:54 · answer #1 · answered by Sir J 7 · 1⤊ 0⤋
Hi.
Yes Dell is recalling 4.1 million batteries. Theare the batteries with sony cells. These are the laptops basically sold between 1 april 2004 to 18 july 2006. You can check if your battery needs a replacemnt or not.
Take out the battery from the system and put it a side in a cool dark place.
Look for the PPID number on the battery and
Go to this link:
https://www.dellbatteryprogram.com/batterymodels.aspx
put the id on the webpage and it will tell u if the battery needs replacemnt or not.
If it does follow the procedure as on the webpage and order the same.
Dell Will send you another battery for the sysetm with the return airbill.. send the old one back..
This is all u have to do..
I hope this will help u......
:)
2006-08-15 11:02:29 · answer #2 · answered by Pearl 2 · 1⤊ 0⤋
Dell is recalling the batteries from several series of their laptops. There has been some which have overheated and exploded. I'm sure Dell has it on their website.
I have an Inspiron 1000, and it's not on the list. However, several others are.
You need to check it out.
2006-08-15 10:49:03 · answer #3 · answered by Kaia 7 · 1⤊ 0⤋
No, it's true. Worldwide Dell is recalling about 4.1 million (!) batteries from laptops. Get in touch with Dell to see if your grams' laptop also needs a new battery.
2006-08-15 10:48:14 · answer #4 · answered by pete_can_do 5 · 0⤊ 1⤋
It's true, you can verify it here and check to see if your laptop battery is affected. Good Luck
http://www.dellbatteryprogram.com
2006-08-15 10:49:40 · answer #5 · answered by lazywolfy 2 · 1⤊ 0⤋
Plug the laptop into the charger, if it comes on and works high-quality then it is your battery, if it does not artwork then it is your charger. you will get the two from Maplin electronics.
2016-11-04 21:25:26 · answer #6 · answered by ? 4 · 0⤊ 0⤋
Yes it is true read the link below
2006-08-15 10:49:50 · answer #7 · answered by Dave 2 · 1⤊ 0⤋
it's true - saw a picture on the news earlier today and it was freaky looking.
2006-08-15 10:49:18 · answer #8 · answered by Kristin 3 · 1⤊ 0⤋
Yes, it is true.
here is the website
http://www.dell.com/content/topics/global.aspx/corp/pressoffice/en/2005/2005_12_16_dc_000?c=us&l=en&s=corp
2006-08-15 10:53:26 · answer #9 · answered by Anonymous · 1⤊ 0⤋