DHL Express Mail was sent last Friday from Moscow. Still did not come?

Question

In DHL office in Moscow they promised that the letter will be delivered in New York on Monday, but it is Tuesday and I did not get the letter yet. The DHL website says delivery times from Russia are 3 days. It there anything wrong and what should I do? The sender threw out his air waybill copy, so I do not know the tracking number

I got it on Tuesday at 4 p.m.

Answer 1

Call DHL, you don't need the waybill number just make sure you have the address it is going to and coming from and the day it was sent and what kinda service delivery was requested for it. without the waybill number, the more info the better. I know this cause I work in a mail center

Answer 2

I doubt they count Saturday or Sunday as part of the delivery time (most carriers don't), so realistically, you are looking at Tuesday for delivery. It is really not late until after business hours are over for today.

The sender might be able to call/contact DHL and give them their account # to find the tracking # that way.
Here is a website to track it if they get the tracking #

http://www.dhl.ru/publish/ru/ru.high.html

Answer 3

A letter was sent by UPS From Ukraine to Greece last Thursday 10/08. Today, end of the day 15/08 the letter still not delivered.
And you want it to be 3 days to USA???

:)

P.S. Last month the letter from UK to Ukraine passed through Japan :)

P.P.S. Yeremey, glavnoe ni DHL, ni UPS, ni ostalnye express-dostavki ne nesut otvetstvennosti za zaderzhku. :(
U nih tak v pravilakh i zapisano. :)))

Answer 4

DHL sucks!

I just had to fight a three month battle to get a package delivered.

The best you can do is to call the 1-800 number (or 1-888) and talk to a real person there.

You'll need the shippers address and name, and they -might- be able to track it for you like that.

http://www.dhl-usa.com/custserv/contactus.asp?nav=ContactUs
(for information about calling them)

Answer 5

Outlook convey is being phased by technique of Microsoft. they're replacing it with abode windows stay mail, attempt to improve. in case you nevertheless are unable to deliver mail, try checking the server settings adversarial to what your isp supplies you you. merely make constructive the settings are suited.

Answer 6

let them give you your money back it is guaranteed