Should I reply to an e-mail that just says "thank you" from a customer with a "You're welcome" e-mail

Question

Sometimes I feel redundant because I have already told them "Please let me know if there is anything else I can do for you" at the end of whatever the e-mail said and they respond with just a one line "thanks". Do I need to respond with a "You're welcome!" every time?

Answer 1

U dont really have to. 'Thank You' is just one of the ways to ending an email. They might find you irritating replying 'You are welcome'.

Answer 2

Nope, this will only create unnecessary e-mail going around
the net which can clog your company network. Imagine, your company sending 100,000 e- greeting cards to their customers and
each and everyone return saying thank you. would you be sending
back 100,000 e-mails to say you're welcome.

Answer 3

I don't think so. If they respond with just one line, thanks, I think the transaction is closed and you can let it go. But that's my personal opinion, I have not been schooled in business "e-etiquette."

Answer 4

Do it. If it is nongeneric, all the better. Send ecards on all family members birthdays and holidays, and you will always have their business, forever.

Answer 5

nope! they are just trying to provide the last word

if you do, they may write back and say thank you again!

Answer 6

no.

most of those msgs say ot to respond
bucause they either can't except or
are immediately deleted.

Answer 7

They only tell you thank you out of common courtesy and a you welcome wont hurt you or would it?

Answer 8

I wouldn't think so. Actually, I think the "thanks" is overkill. E-mails are short, sweet, and to the point.