I've heard it's a nightmare to do - any advice???
2006-08-15 01:16:13 · 13 answers · asked by stephsgoat 2 in Computers & Internet ➔ Internet
The quicker the better.
2006-08-15 01:20:39 · answer #1 · answered by Anonymous · 1⤊ 0⤋
It took me six months to cancel mine it was a nightmare, I actually cancelled my direct debit and they still kept my account open. In the end I had to seriously threaten em with legal action and when I tried to change my account to BT they did everything they could to obstruct it. It was really stressful if am honest. You just have to be really determined and stick to your guns
2006-08-15 01:24:19 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Continuously keep calling until you are sure that the account is cancelled, watch that you are not billed after you cancel... they have tendency to do that
2006-08-15 01:22:50 · answer #3 · answered by crazygigger 2 · 0⤊ 0⤋
Write to them cancelling your contracr with a month's notice.Then write to your Bank cancelling you direct debit
Worked for me!
2006-08-15 01:22:04 · answer #4 · answered by Gordon R 3 · 0⤊ 0⤋
Just phone them and say you want to cancel. They'll probably offer to extend your membership for 6 months for free like they usually do!
2006-08-15 01:21:47 · answer #5 · answered by Stephen H 4 · 0⤊ 0⤋
Tell them that you want to cancel, get the confirmation #, and change your credit card #, otherwise they'll keep billing you.
2006-08-15 01:22:01 · answer #6 · answered by moleman 3 · 0⤊ 0⤋
I didn't have much trouble. They'll try to talk you out of it 2 or 3 times, but you just have to be persistant.
2006-08-15 01:22:05 · answer #7 · answered by my brain hurts 5 · 0⤊ 0⤋
With difficulty,they are famous for being awkward, just keep on calling them on customer helpline !
2006-08-15 01:26:26 · answer #8 · answered by Anonymous · 0⤊ 0⤋
it is a nightmare and their software leaves your computer in a mess it did mine
2006-08-15 01:23:15 · answer #9 · answered by jkm13 3 · 0⤊ 0⤋
KIND OF...THEY DUNT EASILY CANCEL IT.. THEY WILL ALWAYS TRY TO TALK YOU INTO KEEPIN IT .
2006-08-15 01:21:56 · answer #10 · answered by nc 2 · 0⤊ 0⤋