Our compressor went on our heat pump, it was replaced. Three weeks later when we needed the central air it did not work. I called the same company that did the first replacement. It is also the same company that has serviced our heat pump since 2002. The compressor went again and this time when it was replaced they found it not working because there was a restriction in the system. Should this have been found after the first compressor was replaced? Do we have any recourse on who pays for the refrigerant(because we had 14lbs put in the first time and it was found to be contaminated now, therefore they had to drain and put 20lbs of refrigerant in the system) and labor? Are we being ripped off?
(40 minutes ago - 2 answers )
2006-08-13 09:42:32 · 3 answers · asked by LoO 1 in Home & Garden ➔ Maintenance & Repairs
Yes, it is common practice to test equipment when it is installed. As long as you hired the company to fix the problem, in the first place, they did not fix the problem, so they should be responsible for all expenses related to getting the system operational.
If you have nothing in writing such as an order to "replace the compressor", you should be able to prevail.
2006-08-13 10:00:50 · answer #1 · answered by regerugged 7 · 0⤊ 0⤋
Regenrugged said it all. As an HVAC expert before retirement myself, the contractor should have made some critical readings after the first compressor was installed. Any problem including restriction in the circuit would have been found. Looks like the contractor did a little short cut. Nonetheless the contractor is responsible and liable to have everything working as design.
2006-08-13 10:15:58 · answer #2 · answered by Don S 5 · 0⤊ 0⤋
You are getting ripped off in more ways then one. An average home unit holds around 2 pounds of refrigerant per ton of cooling. So either your being overcharged or the company is putting to much in( which could also cause compressor failure)
2006-08-13 10:48:50 · answer #3 · answered by kcp2112 2 · 0⤊ 0⤋