I have an SBC internet connection. Whenever I am online and use the phone I get an error message saying...?

Question

that it cannot find server. It takes a minute of me being on the phone or after hanging up to start working again. Any suggestions?

I do have DSL, not dial up.

Answer 1

What kind of modem do you have? It will tell you if you're losing a connection with your ISP. IM me if you want, I have special training with SBC products.

I'm assuming this is a DSL connection. To answer your question you should first check and see that _all_ (and I mean all, every single one) of your phones have been properly filtered. Also check that anything else that plugs into phone line (alarm system, TiVo, some Satellite TV receivers) are filtered as well

Answer 2

I have AT&T/SBC DSL and never had a problem.

Did you install the filter for your phone like they show? You have to have a filter on every phone in your house!

Answer 3

You know what im having the same problem and i have had to put my disc back in and run it again because it wont let me get back on sometimes i haved to do it like 3 times now and i also get that can not find server message to.

Answer 4

Are you sure you have the dsl filter devices on every phone, answering machine, cable or sattelite receiver you have connected?

Answer 5

Try disconnecting your internet for about 10 minutes, then restarting it. Do you still get the same thing? If you do, you should call SBC Techsupport.

Answer 6

Yeah, without sounding too harsh, get a better ISP! I have been using Verizon for a couple of years, it's OK, most of the time I don't have problems. Cable is WAY faster, but cost WAY more too!

Answer 7

if you have dial up and don't want that to happen, call your phone company and get a second phone line, one for internet, one for phone.

if you have dsl, it should not happen