I have a Windows XP Laptop, and I have somehow obtained a virus. I cannot start my computer, everytime i try it just restarts itself. How can i get rid of the virus, and log on? [i dont care if it deletes everything off my pc i just want it off]
2006-08-11 23:21:08 · 7 answers · asked by Ashley 2 in Computers & Internet ➔ Other - Computers
my computer will NOT log in to the screen were i can select a username. it gives me this screen that has a couple of restarting options but none of them work they all lead back to that screen. I found a couple of CD's 'Operating System CD' and 'Application and Driver Recovery DVD' but i dont know what to do with them and i dont know if they're even the rite CD's.. GOSH I NEED HELP !!!
2006-08-11 23:42:18 · update #1
Obtain a boot disk/cd and boot from that. Then you can clean the virus off of your PC.
2006-08-11 23:23:54 · answer #1 · answered by Anonymous · 0⤊ 0⤋
if your computer is still able to go into windows xp, you could try to download an antivirus software first and try scanning and cleaning you harddrive first..
ive been using AVG ANTIVIRUS for 2years, you could download install the free version @ http://free.grisoft.com/softw/70free/setup/avg71free_405a782.exe
make sure to update the AVG ANTIVIRUS after you have installed it.. if that will not work, you have no other choice but to REINSTALL your WINDOWS XP, i believe that there are RECOVERY DISCS that came along with your laptop, usually you just need turn on your computer while the FIRST disc of that recovery software is in the cdrom drive and it has all the instructions that you need to do.
if you have a WINDOWS XP disc, put it in, restart the computer and it should start the INSTALLATION, there is a part of the installation where you can delete all the contents of your drive and install the brand new WINDOWS XP as well.
2006-08-11 23:33:56 · answer #2 · answered by kublador 2 · 0⤊ 0⤋
Just like wha t they said. Reformat your laptop
Make sure you have WindowsXp bootable CDs so that you can restart your laptop
Just make sure you changed your settings so that the next time you boot your laptop, it will use the cd to boot not your hard drive... I think you need to press 'delete' while your laptop is booting so that you can go to the settings and assign your CD-ROM as the 'boot drive' or something eheheheh
2006-08-11 23:32:36 · answer #3 · answered by Jacky 3 · 0⤊ 0⤋
Yeah, try reformatting your laptop. While the computer is starting insert your Xp CD and follow the on screen instructions.
2006-08-11 23:23:39 · answer #4 · answered by Hanif 3 · 0⤊ 1⤋
you better use anti-virus software to thwart the infection. if there's an antivirus previously installed, try scanning your computer with that. you can download AVG free updated antivirus at http://www.grisoft.com.
2006-08-11 23:26:24 · answer #5 · answered by arnel777 1 · 0⤊ 0⤋
call your computer fix it person but if you live in adeliade south australia i'll give you a number for my fix it man 30 year in IT and he knows what he is doing
2006-08-11 23:33:42 · answer #6 · answered by Anonymous · 0⤊ 0⤋
See my answer to your other question.
2006-08-12 01:00:19 · answer #7 · answered by Zelda 6 · 0⤊ 0⤋