Internet Problems?

Question

Why is my internet service constantly dropping my connection after like 5 minutes of staying connected? I am using a motorola cable modem, a linksys router and Internet Explorer 7

Answer 1

It could be a number of things. My guess it's likely one of 3 things. It's either a computer infestation, power supply problem, or an IP address conflict.

Spyware or a virus is probably the main cause of this problem. If you are a Comcast customer, you get McAfee for free. Many will say McAfee and Norton are memory hogs which is true, but if you go with what ever security software your ISP provides you, you won't have to worry about subscription renewals. McAfee will take care of the virus protection. For spyware, do a google search for "microsoft anti spyware" and download Windows Defender.

If it's a power supply problem, most likely the problem it intermittent. To fix this you either have to upgrade to a better power supply or take out a piece of hardware you don't need. I took out a 56 k modem out of my computer which was causing my wireless network to intermittently go connect and disconnect. If you take out an expansion card, make sure you cover it with one of those blank plates because those help maintain the proper air flow.

For the IP address conflict, let me give you an example of the problem I had. I have cable Internet and I have a wireless LAN in my house. One computer that was connected to the wired network was on standby. Once I took that computer out of standby and did a repair to that computer, everything worked fine. If you don't know how to do a repair, just reboot the computer.

Answer 2

It sounds to me that the problem's in your cable connection. You have to have very specific signal strength and quality in order for it to work. If the Motorola Surfboard loses connection, it will appear to reboot: the lights will flash and then go solid sequentially. I recommend this--
Open up a web browser and type in the address bar: 192.168.100.1 No www or http or anything, just the numbers, then hit enter.
There will be an option for you to check signal. Your incoming signal strength should be between 5 and -5 dBmv, with a SNR of 28 or above. The outgoing (return) signal should be under 52 dBmv.
If these numbers aren't right, contact your local cable office-- it's a job for professionals.

Answer 3

Could be a problem with the cable wire coming into your house. Call your isp company and ask them to test the wire.

Answer 4

in accordance with what you're saying. that's confusing to confirm out what the region is. you probably did not say no matter if you're utilizing intense speed or dial or instantaneous. if you're utilizing a instantaneous internet, it will be signal barrier situation. if you're utilizing intense speed, it will be secret agent ware situation, if dial up, may be bandwidth situation. in case you've been utilizing you computing gadget ok in the previous. i don't believe of that's computing gadget situation. Modem skill surge situation is likewise a probability.

Answer 5

Have you tried to call your ISP to check the network status?

I'm using the same stuff and I have no problems at all.

Answer 6

if your plugged into a power bar replace it with a top quality one,
faulty bars can cause intermittent connectivity, also call the ISP
provider and they can trouble shoot it further

Answer 7

which ie7, They are constantly updating the Beta as they work out the bugs.

Answer 8

go to control panel, internet options and click the advanced tab and restore defaults.

Answer 9

*sigh* Just stop, put the toys away, and get DSL. Yahoo! DSL is working out for me! ^_^

Answer 10

I dont know maybe its becaus eit is not hooked up correctlly