For the record, I'm on a local university computer in a lab. I am getting a blue, crash screen, saying that "a problem has been detected and windows has been shut down to prevent damage." This is on my Dell, for the record. It tells me to go into safe mode and deal with the problem that way.....but when I do that, it scrolls and brings me back to the blue screen again.
Should I call Dell Tech support or what? I'm not sure what to do now.
2006-08-11 08:03:42 · 10 answers · asked by chrstnwrtr 7 in Computers & Internet ➔ Other - Computers
It isn't the blue screen of death.
2006-08-11 08:07:17 · update #1
Can this be covered by my Dell 3 yr. warranty?
2006-08-11 08:08:01 · update #2
Ok, fine....I'm wrong...it IS the blue screen of death. LOL
2006-08-11 08:09:49 · update #3
Mainstrike, I did that.....but every time I go into safemode, it will scroll in some unintelligible language and then go back to the BSOD again.
2006-08-11 08:13:24 · update #4
I'm getting off Yahoo answers now....thanks for the help guys.
2006-08-11 08:14:39 · update #5
Yes, it's tech support time. When this happened to my girlfriend, she had to replace the hard drive. It's also possible that the computer is overheating, or that something else may be wrong with the processor. You'll probably have to have it serviced, but call Dell support first.
2006-08-11 08:07:12 · answer #1 · answered by Dave C 2 · 1⤊ 0⤋
The BSOD (Blue Screen Of Death) always has a bunch of numbers at the top of the screen, along with some text. You need to search on the Internet for that STOP error to help you remedy the situation.
When you restart, ensure you are in Safe Mode by hitting F8 mercilessly at startup and selecting safe mode when asked.
2006-08-11 08:10:08 · answer #2 · answered by mainstrike 2 · 1⤊ 0⤋
Blue Screen Of Death
2006-08-11 08:06:15 · answer #3 · answered by ? 5 · 1⤊ 1⤋
Blue Screen of Death.
Sorry.
2006-08-11 08:09:06 · answer #4 · answered by dlil 4 · 2⤊ 0⤋
Honey. That is definitely the blue screen of death. Good luck.
2006-08-11 08:09:01 · answer #5 · answered by sherijgriggs 6 · 2⤊ 0⤋
that blue screen means that you have installed a software or hardware the wrong way. so uninstall any new sofwares you have installed on you computer, and install them again. same goes for the hardware.
(and also, ake sure you have windows updated, like open internet exploer, and under "help" click on windows update)
good luck.
2006-08-11 08:12:14 · answer #6 · answered by lomatar1186 7 · 1⤊ 0⤋
I would think it is an operatig system problem if you can' get in to safe mode have you tried inserting the install disk boot from it and do a system restore from there. take care
2006-08-11 08:11:02 · answer #7 · answered by Anonymous · 1⤊ 0⤋
You should. There is an error accuring in the program. If this keep happening you have to reinstall some program. Or worse, reformat your harddrive.
Good luck.
2006-08-11 08:12:30 · answer #8 · answered by Anna M. 1 · 1⤊ 0⤋
Dell ain't going to be able to help. Windows problem.
2006-08-11 08:06:54 · answer #9 · answered by Jet 6 · 1⤊ 0⤋
Yeah, that's what tech support is for. Sounds like a hardware problem to me....
2006-08-11 08:11:09 · answer #10 · answered by Anonymous · 1⤊ 0⤋