After a windows up-date my laptop crashed. Now when I turn on the computer it stays in command prompt mode and will not start up. Is there any of rescuing my data. Please help!
Thank for your time.
Preenster.
2006-08-11 02:36:37 · 14 answers · asked by preenster 2 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Well there is 2 options for ur case:
1. EASY way is to download from the internet Hiren Boot CD and then burn it onto a blank CD . Then boot the laptop from this CD and there are there some nice RECOVERY software tools.
2. HARD way is to remove the laptop hard drive and put it into a external USB rack , then connect the rack to a PC and recover data from hard drive.If you wanna know more.....
Feel free to contact me on yahoo messenger for more details.
2006-08-11 02:47:10 · answer #1 · answered by PC Doctor 5 · 0⤊ 0⤋
If you are able to get to the command prompt, then you personal information is still intact the only problem is the operating system.
When the computer starts press F8 a menu should come up,
you should try 2 options, start windows from last good known configuration and if does not work then select safe mode.
if the 1st option works then you computer if fixed, if not the 2nd will allow you to go in to your computer in safe mode and then back up all information that you don't want to lose and after that grab the windows CD and reinstall the operation system and preform a format of the hard drive and the the installation, do no try to reinstall an operating system before backing up because you will loose you personal data.
Hope it helps
2006-08-11 02:50:04 · answer #2 · answered by PC DOCTOR 3 · 0⤊ 0⤋
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2006-08-13 00:07:00 · answer #3 · answered by Anonymous · 0⤊ 1⤋
You can get an adapter and hook it up to another comptuer and recover data you need and then use the restoration disks to restore the laptop. You could also try doing a repair install of Windows. The data is still there, it just will not boot.
2006-08-11 02:40:38 · answer #4 · answered by Yoi_55 7 · 0⤊ 0⤋
If you made a Rescue or Recovery disk when you first bought the computer then insert that and it should boot up into Safe mode.
However if you have a later version without a floppy drive I would suggest you switch on and repeatedly press the Delete Key. This sometimes gets you into the BIOS setup which may help.
2006-08-11 05:43:51 · answer #5 · answered by CurlyQ 4 · 0⤊ 0⤋
Enter
DIR /S /P
at the prompt. This will list all the files on your PC, including subdirectories, pausing after every full screen (you just press any key to go to the next screen). If the files are still there, just re-install Windows (from a CD). If not, your best bet would be to contact a data recovery specialist.
2006-08-11 02:42:13 · answer #6 · answered by Anonymous · 0⤊ 0⤋
This has happened to me... usually a data recovery specialist is your best bet. If your laptop is still under warranty, the company may incur the cost if you send the hard drive to them. They could not, however, save my data, so the problem is not always fixable. Sorry!
2006-08-11 02:42:03 · answer #7 · answered by Bunny*Run 4 · 0⤊ 0⤋
Remove the hard drive and hook it up to a pc using a usb to ide adapter. If the disk is corrupted you may still be able to recover data with File Scavenger
http://www.snapfiles.com/features/filescavenger-811-421200.php
2006-08-11 04:13:27 · answer #8 · answered by zoomjet 7 · 0⤊ 0⤋
Maybe see if you can boot the laptop in safe mode, if it lets you do that then you can remove the last update and the laptop will be back to normal. Good Luck
2006-08-11 02:40:12 · answer #9 · answered by Wayne 2 · 0⤊ 0⤋
Take it to a computer specialty shop or the Geek squad at Best Buy an dtell them you would like to try to salvage your hard drive. You will need to buy an external hard drive or new computer to put this information on though.
2006-08-11 02:40:08 · answer #10 · answered by Anonymous · 0⤊ 0⤋