want all details for starting a call centre company in india?

Question

want a to z for starting a call centre company in india?

Answer 1

Here are several excellent resources to get you started:

http://www.erlang.com/forum/callcenter/thread.htx?thread=679
http://www.virtualpbx.com/support/tutorials/int_24hr_call_c.asp
http://www.bpoindia.org/faq/setup-guidelines.shtml
http://www.rediff.com/money/2004/jan/02bpo1.htm

Additionally, you may want to refer to the following books:

http://books.google.com/books?q=setting+up+a+call+center&ots=Q5DpSIKdrl&sa=X&oi=print&ct=title

Hope this helps!