EZPass MD has made it regular practice to charge exhorbitant penalties which are not fair when the system fails. Due to a faulty buzzer & miscommunication from an employee I used my EZpass after the balance had run out. For roughly 12 trips through the Baltimore Harbor Tunnel I was fined a total of $184. I could see a fine of $13 for running the toll without a valid EZpass, but it is near impossible to check your balance since they only mail out a statement once every 2 months. I had to put a checkmark on a sheet of paper in my car to keep track of trips. They flash a yellow light when your balance is low, but modern technology could be more efficient. $184 in penalties is ridiculous. The system is designed to be confusing and to harvest penalty fees. If lawyers can win a suit against Blockbuster for late fee issues this is a ripe apple for the picking. I'm not interested in $$$, I just want to have my account cleared. Let me help you make money! Email me!
2006-08-10 03:22:07 · 4 answers · asked by Lateman 1 in Politics & Government ➔ Law & Ethics
The counter agent told me if my cash balance ran out I would simply be billed like a credit card. I asked if I could be fined and she said no. She said whatever I owed would simply be billed later.
I've since appealed and been denied. They've frozen my account, but keep charging me $25 every two months to replenish my account (which I still use). I can't even access my account to change my address, etc. Freeze my account. Fine, but don't keep adding charges to it without me being able to do anything about it. I could even see if they kept adding late charges, etc., but I can't even log onto my account. I tried to do it at a window and they even said they couldn't access anything until the fine was paid. Again, that is fine, but how can they continue to charge me for their service? What if I had moved out of state or something?
2006-08-10 07:39:24 · update #1
Sorry but your sue won't go work.
1. EZPass allows you to check on-line for your balance.
2. to prevent your balance from running out of money they allow you to use credit cards. If you use cash then its up to you to recharge the account before it runs out.
3. Even if you start the sue it will take years to fight or even settle and then the repeals. not worth the time or money to fight. your better off just trying to talk to them and settle your penalties.
2006-08-10 03:30:52 · answer #1 · answered by Jeff L 4 · 0⤊ 0⤋
Sorry, it seems to me that you knew you were using your ezpass with no money in the account, but you kept using the pass. You must have known you were incuring a fine.
Surely you signed an agreement to use ezpass and must have known what to expect.
The ezpass website says that you can check your balance 24 hours a day with a toll free number. Howe much easier can it get? I can't see where it's not your fault.
2006-08-10 05:05:07 · answer #2 · answered by vbrink 4 · 0⤊ 0⤋
What material is it made from? Is it a Pin Stripe? I don't know if it will fit since I've last so much weight.
2006-08-10 03:28:51 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Class action is needed. 1200% fines are not justified.
2015-01-21 02:00:57 · answer #4 · answered by Tony 1 · 0⤊ 0⤋