i had dish network, i signed an agreement stating that i would be charged a 300.00 fee for equipment untill it is returned after i cancel my service. i have canceled they took the money they got back the equipment and now they are saying they will only put back some of the money. 232.68 thats not what the agreement said. they said they cant put it all back because i have a small ballence remaining, i told them when they send me a bill for the remaining ballance i will pay it but untill then i want all my money back.. what can i do?
2006-08-09 15:29:02 · 9 answers · asked by Anonymous in Politics & Government ➔ Law & Ethics
Just let the money go for the balance...insist on the bill to verify the charges are good, but what is the difference if you pay it when the bill comes or when they took the money...? This is not being ripped off, this is the company making sure they get paid... so many walk away so just thank the masses who have ripped them off for your predicament....
Good luck
2006-08-09 15:35:52 · answer #1 · answered by Walter J 3 · 1⤊ 0⤋
I only know that from where I worked if there was a deposit applied to an account and it was cancelled, the deposit automatically appeared on the account as a payment and deducted from it the amount due at the time. It would take approx. 60 days to get the deposit released and returned to the customer because all the charges needed to be paid for, and with the bill cycles and all it could have taken the full 60 days. Granted, I never worked for Dish, but if they have similar guidelines it's possible that you really did owe that amount, but I think they are obligated to send you a statement to prove it.
2006-08-09 15:38:40 · answer #2 · answered by chamely_3 4 · 0⤊ 0⤋
In my opinion, the $300 you paid was a refundable caution fee, which ensures that you DON"T RIP THEM OFF. If you have an outstanding balance with them, they can either withhold the repayment of $300 and bill you the balance or deduct the outstanding balance from the caution fee and return the balance to you... I guess the agreement is quite clear on this and I don't think they are ripping you off...
2006-08-09 15:38:51 · answer #3 · answered by Eddie Raj 3 · 0⤊ 0⤋
Doesn't this all come out in the wash? Why are you being unreasonable? If they send you a bill, it costs them money for processing, it costs you a check, envelope, stamps and then they have to issue you yet another check. That makes no sense. Call it even and call it a day.
2006-08-09 15:35:12 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Pay the remaining balance. I am assuming that the amount you were shorted is the amount due on your bill? If so, just call it even and walk away.
2006-08-09 15:35:19 · answer #5 · answered by just a mom 4 · 0⤊ 0⤋
Nothing. If you owe them money, they have the right to keep what you owe them. The $300.00 is a "security deposit", and they have that not only to insure they get their equipmnet back, but to make sure they get paid what is owed to them as well.
Basically, they paid you what you should get.
2006-08-09 15:39:22 · answer #6 · answered by volleyballchick (cowards block) 7 · 0⤊ 0⤋
All of this stuff has fine print and alarming fee. I think its a rip off
2006-08-09 15:36:25 · answer #7 · answered by Granny 1 7 · 0⤊ 0⤋
play it their way or spend a lot more than 70dollars to make your point.
2006-08-09 16:38:09 · answer #8 · answered by ? 5 · 0⤊ 0⤋
Sue them!
2006-08-09 15:34:24 · answer #9 · answered by lighthouse 4 · 0⤊ 0⤋