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I put music on the shuffle with my lap top. Then I installed itunes on my desk top so I could listen to the shuffle on the desk top. It doesn't see the music on the shuffle. It asks me if I want to clear the shuffle and reload it with music on the desk top. the desk top has no music on it. I guess the problem could be that because i didn't use the itunes software that came with the shuffle (because i have a 4th generation 20GB) when i loaded the music the software can't read the shuffle. I also tried to play the music through media player.

2006-08-09 04:46:40 · 1 answers · asked by katie32u 2 in Computers & Internet Hardware Other - Hardware

1 answers

Check your iTunes preferences on the computer to ensure that you do NOT have it set to automatically update the iPod, you could lose your music. Also make sure that iTunes and the iPod are up-to-date.
iPod: http://www.apple.com/ipod/download/
iTunes: http://www.apple.com/itunes/download/

Here's a link to the iPod and iTunes troubleshooting pages:
http://www.apple.com/support/ipod/

There are also discussion pages depending on what type of computer you're using:
Windows: http://discussions.apple.com/category.jspa?categoryID=150
Mac: http://discussions.apple.com/category.jspa?categoryID=149
iPod Shuffle: http://discussions.apple.com/category.jspa?categoryID=152

2006-08-12 15:53:23 · answer #1 · answered by HearKat 7 · 0 0

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