i have a complaint to make to argos where can i do this?

Answer 1

Go to the Argos store and say that you want to talk to the manager in charge.

Answer 2

Argos Complaints Procedure

Answer 3

Argos

Answer 4

"COMPLAINTS PROCEDURE
Every effort has been made to ensure You receive a high standard of service. If You are not satisfied with the service You have received, You should contact:-
Customer Liaison Manager, Homeserve Warranties Ltd, Alpha House, Sunnyside Road North, Weston super Mare, North Somerset, BS23 3PZ.
To help Us to deal with Your comments quickly, please quote Your Policy/Claim Number and
Policyholder/Insured Name.

We will do Our best to resolve any difficulty directly with You, but if We are unable to do this to Your satisfaction You may be entitled to refer any dispute to the Financial Ombudsman Service who will review Your case. Their address is:-

Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR.

If You have a complaint relating to the way in which the insurance was sold or the marketing literature or point of sale, contact Customer Support Manager, ARG Financial Services, Royal Avenue, Widnes, WA88 1AL. Argos will acknowledge Your complaint within five working days and give You the name of the person dealing with Your complaint. Within four weeks of receiving
Your complaint, Argos will confirm a final response or let You know when a final response can be expected."

Answer 5

I would suggest that you send a letter or e-mail to the head office of Argos and state that you want a response within seven days.

I did this to Vax (you know the carpet cleaner place) and got an even better result than I was looking for!

Also, if you are getting nowhere with them then i would suggest stating in your letter or e-mail that you are sending a copy of the same to the BBC Watchdog and the national newspaper.

I know it's only a threat but it gives them a good kick up the bum to get your matter resolved.

Best of luck - stay firm headed.x.

Answer 6

you write to both the branch manager at the branch you have had a problem in and at also a letter to the head office of Argos.
you may also like to go to www.Argos.co.uk and find the contact us links and see if you can submit an email complaint.

if you have no joy with argos direct and it relates to a product or service not up to as advertised you can take your complaint to your local trading standards department.

good luck
and what has this got to do with government?

Answer 7

Argos might be a big company but it isn't exactly governing the country yet. However, you might try sending your complaint to Tony Blair, he'll probably be able to come up with a good answer.

Answer 8

My Uncle bought a Panasonic Microwave from Argos ( online ) which died within a week. I tried to phone them, it was hopeless to get through, so I e mailed them. Within 4 hours I got a very nice reply, They arranged to pick the faulty one up that friday, and bring a replacement the following monday ( which they did ) I could not fault their service, or maybe I was lucky?

Answer 9

go to customer care desk or look in the argos book theres a number in there you can ring

Answer 10

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