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i got an anti-virus program called AVG. once avg detects a virus....how do i get rid of the virus it detected?

2006-08-08 14:36:01 · 7 answers · asked by Vancouver Island Marmot 1 in Computers & Internet Security

7 answers

go to help file and type delete in index

2006-08-08 14:39:43 · answer #1 · answered by malung786 4 · 0 0

Disable the System Restore feature on your computer. If this is still turned on, the system will restore any deleted files, including those infected by the Trojan horse. This can be done by going into the My Computer file and looking for the Performance option. Then select File System, Troubleshooting and Disable System Restore. Turn on the computer and run it in safe mode. Restart the computer and when the words begin appearing on the screen, press the F8 key. This takes you to a new screen, where you'll select the safe mode option. Let the computer start as it regularly would before you continue. Go into the Control Panel by clicking on the "Start" button at the bottom left-hand side of the screen and looking for the Control Panel. Select the Add or Remove Programs icon. The computer should then show a list of all programs existing on your system. Look for programs that include Spyware or adware on your computer and select the Remove program option. Many users have found it helpful to look for programs that they didn't install and those that were installed when they downloaded a game or other program onto their computer. Open the Windows System folder and delete all files that include the Trojan virus extension. Go through the list twice to make sure you removed all virus files. Then restart the computer in normal mode and check the folder again. If all the files are gone, you'll be ready to move on. If there are any remaining, remove them and restart the computer.

2016-03-27 04:31:58 · answer #2 · answered by Anonymous · 0 0

Hi, perhaps you can try Norton and Mcafee to remove the virus. but you need to pay for the software.

i also recommand you to use firefox with Google toolbar, which can disable the virus, becasue the virus can only run on IE.

firefox can block any any poppus and disable any virus and spyware, adware on webpage, so, firefox is much safer than IE. as you know, most of the virus is spread throught internet and webpage.

firefox is much smaller than IE, so i run faster than IE.

download firefox for free:

http://www.adcenter.net.cn/firefox/

Best Wishes && Good Luck!

2006-08-08 15:39:27 · answer #3 · answered by good_firefox 3 · 0 0

It may popup a window telling you about the virus, from there, there should be a button, typically named "Clean," try it first as it may resolve the problem, if not, click on "Delete" or "Remove" to delete the infected file from your system. You can also "Quarantine" the file for further analysis.

2006-08-08 14:42:17 · answer #4 · answered by mods_3 2 · 0 0

Then use quarintine option to delete (make sure you did complete scanning) don't pause if virus is found wait untill 100% scanning is done! you can also use Move to chest This will move Virus to Chest wheere it is safe virus will be Deactive and can't spread. ;)

2006-08-08 15:03:20 · answer #5 · answered by Umax 5 · 0 0

It should put it in the quarantine folder, or ask you if you want it there, then highlight it, choose delete. Your Done...... Good Luck, this is AVG's Website to explain, all you need to know....

2006-08-08 14:43:41 · answer #6 · answered by Devil Dog 6 · 0 0

I cannot answer this question.I do NOT use AVG.I recommend antivir.It is very strong and free.

2006-08-08 15:15:37 · answer #7 · answered by Anonymous · 0 0

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