I use AVG antivirus .They have detected a virus and put it in the vault.I am getting messages from windows regarding the stability and to restore the file back. how do i do it or should i ignore it.
2006-08-08 07:12:48 · 12 answers · asked by yellow 2 in Computers & Internet ➔ Security
it says files that are required to run windows have been replaced by unrecognized versions and to restore the old files??and the virus is trojan horse? winninet.dll??thanks much appreciated...
2006-08-08 07:23:55 · update #1
Just because AVG thinks it is a virus, it may not be, or the virus is attached to the file. Delete it. Then have your OS CD ready. Go to run, type in: scannow/ sfc, this will scan your harddrive for missing system files and will use the CD to replace them with a good copy of the file, this procedure does take awhile, so get a doughnut and some coffee and sit back and let it do it's job. Good Luck..
boonwee bw, NEVER use the restore when there is a virus in question, if the sys restore made a backup, then the virus is still attached, inside the restore file.
2006-08-08 07:23:46 · answer #1 · answered by Devil Dog 6 · 0⤊ 1⤋
What is the name of the quarantened file? Sometimes virus checking programs only identify the contents and see the pattern as a possible virus not knowing it is a system file that may have changed for a valid reason. On the other hand, it is possible that a malicious worm infected the file, so the virus program would be correct in what it has done.
Post the virus name that AVG says is in the file and the filename of the 'infected' file and I can probably give you a better answer.
2006-08-08 07:20:16 · answer #2 · answered by Nientech 3 · 0⤊ 0⤋
it all depends on the type of file, if it is a DLL (Dynamic link Library ) file one of your applications could stop working. It could also be a sys file which you need for device drivers etc. Check the file and if it looks critical and you don't know where to put it, you may need to go back to the last restore point of your windows image.
2006-08-08 07:25:09 · answer #3 · answered by Vengeance_is_mine 3 · 0⤊ 0⤋
I say put it back and then get the eacceleration to delete viruses. It will only delete files that won't affect your system and it is guaranteed. It got rid of a virus that I had that Avast could not get rid of. It is the best. Good Luck.
2006-08-08 07:20:01 · answer #4 · answered by Julie B 2 · 0⤊ 0⤋
try to delete the file using the avg antivirus then restore and see how
2006-08-08 07:22:28 · answer #5 · answered by Navarro Wee 3 · 0⤊ 0⤋
Delete it from the vault to be safe, then restore from your protected file or windows cd.
2006-08-08 07:20:29 · answer #6 · answered by Anonymous · 0⤊ 0⤋
ur antivirus didnt clean all the virus part. have a more reliable antivirus like notron or mcafee.
2006-08-08 07:21:47 · answer #7 · answered by dedm 2 · 0⤊ 0⤋
Depends what type of file it is.
Windows is unlikely to "tell you to put it back" - it would only do that for a SYSTEM file.
If you tell me what the file is, i can tell you if its safe or not
tom
2006-08-08 07:17:11 · answer #8 · answered by Anonymous · 0⤊ 1⤋
I think you should just delete it from the vault, whatever you do, do NOT restore it.
2006-08-08 07:17:47 · answer #9 · answered by Lunaticbabe 2 · 0⤊ 0⤋
Its simple just go to the official site of AVG and ask them in the FAQ section...
Isn't it simple???
2006-08-08 07:25:21 · answer #10 · answered by swag01 2 · 0⤊ 1⤋