What financial impacts does low workplace satisfaction have on a company?

Question

Any reference you could provide would be very helpful.

Answer 1

It would be very difficult to measure and even for those companies that try, the are highly unlikely to share their results with the rest of the world, but it has to be substantial.

Only close reference I could find is by a company called Tirian that does seminars to motivate employees they reference the following as satisfaction of workers in the workplace.

Gallup Poll data of American workers collected in early 2001 reveal that:

Less than 30% feel fully engaged at work

55% do not feel engaged

19% are ‘actively disengaged’ (meaning they are not just unhappy at work, but they regularly share those feelings with colleagues)

After 6 months at work only 38% remain engaged

Answer 2

Low satisfaction means low production. Lower quality standards to the customer. A content employee will produce an A #1 product to the customer therfore raising the profitability for that company.

Answer 3

Personal experience is the best reference you can have.

And from my personal experience I can say that low worker satisfaction causes high turn-over of workers and lack of concern for the quality of work being done.

The best workers look for and find other jobs. And the rest do only what is necessary to keep their jobs and no more.