2006-08-07 17:39:32 · 2 answers · asked by Arond R 1 in Education & Reference ➔ Higher Education (University +)
Creating a positive relationship between management and staff begins with honesty and integrity, from both sides. This relationship isn't one sided. Both management and the employees must be committed to createing this positive relationship. Management must be willing to trust the staff, and the staff must not abuse that trust.
As for conflict, it has been my experience that solving conflict involves addressing specific issues with those people involved. Do your homework first to make sure that an issue truly exists before addressing an unhappy employee. Then discuss the issue one-on-one with the person involved with the conflict. Many times it may be necessary to include a member of HR. One thing is for sure, becoming defensive or addressing the emotion of the situation will not help resolve the issue. Always remain professional and issue-focused.
2006-08-07 17:47:26 · answer #1 · answered by 11ggojm 2 · 0⤊ 0⤋
Honestly, if you have to ask that, please never run an organization.
2006-08-08 02:23:22 · answer #2 · answered by Southie9 5 · 0⤊ 0⤋