i have a email from trussmarketing that wont go away it says if i want it to beremove just email them at tr

Question

every time i turn on my computer and it starts to boot up when it get where i have to put in my password it is this big page from trussmarketing saying if i dont want to recive no more email go to trussmarketing and request it to be removed but when i do i see everythin but that

Answer 1

Sounds like you are a victim of spyware and/ or adware. Before you doing anythings else have your computer scanned for viruses and spyware. If you didn't have any security software installed already then I recommend you use an online scanner. I recommend using Trend Micro's Housecall. Housecall scans for both viruses and spyware. Unlike other online scanners, Housecall not only scans for malicious file but it also removes them for you. The website is http://housecall.trendmicro.com/

Once you have scanned and removed any malware, you should install an antivirus and anti-spyware software. A good place to find some free software is http://www.filehippo.com/