any bt broadband engineers?

Question

i have just had my connection speed increased from 1mb to 2mb(in reality 3.5mb),and i have been noticing fluctuaations in the connection,for example ,my browser will be ok 1 minute and then it seems to take forever to load the page
i have been told this would happen ,but my question is 1.are these problems due to what i have said,and 2.once a optimal speed has been found will the connection stay at a set speed
when the connection is good ,its bloody good,but when it plays up,its a pain
any feedback from bt engineers

will be upgrading to bt home hub next week

Answer 1

i am not a bt engineer. But i thought, i will share what i have seen. In DSL connections, the download will happen fast till the service provider starts limiting the download speed. In cable based broadband connections, there is a hitch the connection speed quoted will be shared among sizeable users. So when all of them uses the network, your share will reduce. If that happens, the service provider will monitor and should try to reduce the number of subscribers sharing the line.

In leased-line kind of service there shouldn't be any of these problems.

Another rare problem is the bandwidth limitation of the site you are trying to view.

Try measuring the download speed using the following link. The test gives a speed in KBps (kilo-bytes) and normally the speed said by provider is in Kbps(kilo-bits). So multiply 8 to that number and see if you are getting atleast half of what they claim.

http://us.mcafee.com/root/speedometer/default.asp

Answer 2

Don't forget you are still on a shared line, something like 50:1 or if you are lucky 20:1. If everyone is online at the same time, your speed will be drastically reduced. Even though you are told you have a 2MB pipeline, you will never really get that speed due to the restrictions of your telephone lines and the quality of the copper. If there are any BT engineers out there go fibre like the rest of Europe.

I'm not a BT engineer but I used to do ISDN installations and the lines were no different then.

Answer 3

download bt broadband desktop help test the connection and the speed.May be the lin that cant take the speed mine does similar things.