Is it possible to get a full refund on something if it doesn't fit through the door to your apartment?

Question

I've always wondered what people do about something like this...

Answer 1

If it's manufactured to go inside your house it's already spec,d to fit inside you widest door which is typically 36" . So of course, if a manufacturer is selling sofas at 39" he will quickly end up with a inventory full of returned sofas. But if you had something made custom, or are trying to fit something inside your house like the front end of a 1954 Buick to hang on your wall, then your going to have problems!

Answer 2

In my experience, nearly 100% of retailers will give you a full refund on any purchase (except custom orders) if:

1. you have your receipt,
2. the item has not been used nor damaged,
3. you bring it back within the store's time limit (some stores & types of merchandise have different time limits, some only 7 days, some 30 days, some 60, some 90),
4. and you have any rational reason; this could be almost anything - "I changed my mind," "it doesn't fit," "I picked the wrong color...."

If you bought the item at a major retailer, i.e. Walmart, Sears, etc., and have your receipt, chances are excellent on getting a full refund. If it was a smaller, local retailer, like a privately owned "Mom-and-Pop" establishment... well, it will be entirely up to the owner or manager, but chances are good if you have the receipt and the item hasn't been opened, used, or damaged.

Without the receipt, at any retailer, fat chance of a refund unless someone at the store remembers you purchasing the item yesterday or today, the manager is a generous person in a good mood, and the store has a flexible policy.

If the item has been opened, unwrapped, used, or damaged at all, you'll need a good reason for returning an item, such as that it doesn't work, or it didn't perform to your expectations.

Oh yes, and if you paid for the item with a check, you'll probably have to wait a week until your check clears at the bank.... unless the store still has your check for some reason, then they could perhaps just give you back your check.

Best bet: hang onto your receipt, keep the item safe and in pristine condition, call the store immediately, ask to speak to the manager, explain the situation, and ask them your question! :)

Answer 3

I am not sure what happend here. Is the doors smaller in Canada then the Russian Furniture. See when one is moving like yourself and you probably already put up the deposit and the first and possibly second months rent. Maybe even worse you may have bought you a house.
Ok for what ever reason it would only stand in my mind that the opinion would be I would be asking for my full refund because I would be under the same impression as you. If my furniture fits through my doors then it would hold true for all live in houses. If no one wants to help you with a refund then take it higher to a lawer or a legal advisor. Surely some one will help you in getting a refund. Talk to the apartment owners or the house owners. Yeah, I'm American, but all people should be considerate of each other's difficulties. Every one here that has tried to answer your question is either wanting to help or at least giving you an incentative in keeping your head up and smiling. This is my opinion any way.

Answer 4

Well, to answer your question that is a yes and no answer. First if it was something that was on Display or instock then yes you usually could get a fukll refund...the best excuse is that it just isn't what i thought it would be or it really looked better in the store...or i thought that i would be very happy with the item but am not......


now if it is a item that is special ordered or just order it that is a very different story...usually these items are refundable but for a price of a retstocking fee.....it could be 10 to 25% of the items purchasing price......if it is apppliances there is always a restocking fee .....just stay calm and explan that it just didn't work out for that home and that when you are ready to purchase again that they are your number one choice and that you will be back.....

and because of such understanding service that you will tell your friends and send some customers there way.......

hope that that helps oh ya....if it's a frig measure first because that can be some trouble.....to get a full refund for.....so measure and know your how yours will open so it don't hit walls....

P.S. This is coming from a person who has been in retail for 11 years so hope i helpe ya......peace

Answer 5

It is called thinking ahead, my friend! Get a measuring tape and measure the dimensions of your door and entryway. Then measure the item you wish to purchase. DO NOT invest in the item until you are sure you have figured out whether it will fit and if not, then whether the item can be disassembled to fit (then reassembled in the house).

I have never had this problem before (almost, but I figured it out). But it would just depend on the store's refund policy whether you could get a full refund or not.

Another thing, ask about the refund policy before you buy. Say, "Ok, if this doesn't fit through my doorway, can I return it for a full refund?"

It's really not that difficult, if you think and plan ahead.

Answer 6

Well, a little proactive planning is what I'd be doing. However, I have been in a situation where something 'went' into the door of my house - and then I moved into an apartment and we had to make some adjustments. Fortunately, the patio (ground floor) had large double slidding glass doors and the china cabinet fit right in. In the case of a purchase - you might not get a refund, but offered an exchange - after you measured....lol

Answer 7

Depends on the return policy of where you bought it from. Some places, like Costco have a "no questions asked" policy. So you could return it no problem. Others will have a restocking fee, & some might not let you return it at all (most will still accept depending on condition, but usually there's a fee)....but I mean c'mon....if it's questionable that something might not fit through your door, find out the exact measurements of the doorways and the items before purchase! I see people try to fit all kindsa stuff in their itty bitty cars...why even purchase if you don't know if you can get it home?

Answer 8

As long as the product is not damaged, and you still have the receipt. I don't see why you wouldn't be able to return the item.

You may have to pay a "re-stocking" fee, but what' worse: having a product that can't fit in your apartment and losing ALL of your money, or returning the product and getting MOST of your money back.

Some businesses may have the policy of no refunds, but may allow you to exchange the product for another product, and possibly refund the difference - within a certain amount, of course.

Answer 9

Yes it depends on what jurisdiction you live in. In the U.S. each state's law is different but the Unified Commercial Code Article 2 commands and the case law on it. It sounds like breach of a material contract term. (there is an implied warranty of fitness and also you relied on the expertise of the seller who should have aske the dimension of the house.) In other common law countries the situation could amount to fundamental breach of a contract for purchase and sale. Also, consumer protection laws may cover it too. Act quickly, get a legal opinion and notify the store about the problem (in writing and by phone), quickly.
Have you tried removing the door and the hinge s, and also the fridges door. Doing that may give you enough clearance to get the machine past the door and into the house.
Good luck,
Dan.

Answer 10

My husband is a store manager for a nationwide furniture company. I asked him and he said that his company is not responsible for error measurements on the consumer's part,, like fitting through a door, hallway, elevator, stairs, etc.. His company do give an 80% store credit (yes, you wind up losing the other 20%..I know, I know..not right) and the furniture gets returned to the warehouse. If you've bought it from a smaller business, they may and should be able to give you a full refund. This is why it is SO important to first measure anything you buy for your home, otherwise you'd have to suffer the loss. Hope all goes well.

Answer 11

One time we saw this guy trying to fit a door in his cadillac deville

through the back doors

didnt fit

so he turned it around and put it in the same way

didnt fit

so he drove off with a door hanging out the passenger side of the car

i hope he lost if for his stupidity

just get a freaking truck

i have no clue about the refund thing though