This is crazy. I am on a contract with them for another 7 months. I can not cancel or they charge me $175. They will not honor our agreement as they say my plan is the same rate, this is just a "fee" and they can add "fees". WHAT A SCAM? Any attorney's interested in a class action suit? They want to upgrade me to a plan for $10 more a month with less than I currently get and refuse to keep my plan in tact for the full term or let me out of my contract. Can they legally do this?
2006-08-03 10:19:24 · 7 answers · asked by Greg 5 in Consumer Electronics ➔ Cell Phones & Plans
It is not a GSM phone, but I just got it in Feb 2005. The problem with upgrading is that I lose my early nights and weekends, get less anytime minutes and my plan goes up $10 per month. I never use my minutes as it is, but if I stay on a plan at the same cost, I will go over since my nights and weekends will begin at 9 pm instead of 7. I finally got the bums to provide me with a $35 credit to compensate for the $5 per month until the end of my term, but it was like pulling teeth.
2006-08-07 04:40:37 · update #1
There is a class action suit going on against AT&T/Cingular. I don't remember the internet address, but type AT&T class action in your search bar and you will find it.
As for the old phone and early termination fees, I was charged an early termination fee when they wouldn't replace a broken phone. They wanted me to sign a two year contract to replace my phone so I cancelled. When they charged me, I wrote to the FCC and got it back.
2006-08-04 10:17:05 · answer #1 · answered by trawles@sbcglobal.net 1 · 0⤊ 0⤋
I am also an old ATT customer and I've not seen a fee raise but I have had a problem as I need new phones and the ATT phones can't be added to their new system so you have to sign a new contract with Cingular instread of sticking with the generous ATT plan I had. I agree, this sucks. I will be paying the same amount but will have 9 PM evenings instead of the 7PM I have now, and I will lose 200 minutes a month! What a crock. I am not locked into a contract but they do have the best service in the area I am in.....I wish I knew what to tell you, I agree, it is bad business on their part.
2006-08-03 17:27:48 · answer #2 · answered by Greencastle PS 2 · 0⤊ 0⤋
Looks like this is because you are using an older phone not because you are an old AT&T customer. Are you sure you're phone isn't using GSM? I would think if you're still under contract with them then you have a newer phone . . which one would assume would use the newer GSM technology.
2006-08-07 11:18:46 · answer #3 · answered by violent_green99 2 · 0⤊ 0⤋
Thats part of the cost of converting to a newer networking technology. That fee is suppose to help convince you to dump that old AT&T cell phone using that outdated TDMA networking technology. Time for you step in to the world of GSM.
2006-08-03 17:58:35 · answer #4 · answered by Serious Business 4 · 0⤊ 0⤋
They own the network that you are talking on and within reason can do pretty much what they want to do.
2006-08-03 17:26:51 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Upgrade your phone. You can get many free cool phones here when you upgrade: http://www.selectivemobile.com/cingular_phones.asp?aid=yh&ref=upgrade
2006-08-04 12:17:08 · answer #6 · answered by cymakk 3 · 0⤊ 0⤋
Yup, its in the contract.
2006-08-03 17:22:35 · answer #7 · answered by jacobplano 5 · 0⤊ 0⤋