What are some good skills to put on a resume? And how do I make it sound professional?

Question

I am trying to type up my resume and I am at the "skills" section. I have an idea what I want to put but I am not sure how to make it sound professional. If someone could give me an idea what to put I would appreciate it. Here is a few things about me that may or may not be put in my resume:
I can type, but I can not type very fast.
I have some computer skills.
I am friendly.
I work hard to get the job done
I am professional when answering the telephone.
I like to help customers.
I am creative (writing/art)
I have a clean criminal record.
This is the first resume I have ever made, so this is all completely new to me. I am working retail right now but I am hoping to get out of that position. I have never attended college but I don't think that should make it more hard for me to get a job that i know I am qualified for
Thanks, everyone for your help!

Answer 1

Go to Monster and they will help you with this. If it's your first one, be careful.. Employers don't want to read you life story and the grammar must be so that it doesn't look like a 2nd grader wrote it. Use words that convey your strong points. An employer is only going to want to know about the things you can do for them. So, unless you are doing a creative writing job, keep that out of the main portion of the resume......Good Luck

Answer 2

Its all in the wording. For working hard you could say "reliable, responsible, mature".

For telephone and being in contact with customers, say something about customer service.

If your not sure, check out some resume books. Or ask someone who is working, they might be able to give you a few pointers.