My card was blocked by the bank(by request) and further withdrawls were made after it was blocked, now they say it's my responsibility and not theirs, as it is a chip and pin card.
2006-08-03 09:32:45 · 7 answers · asked by Wexy 1 in Business & Finance ➔ Personal Finance
Just own up to tryin to de fraud the bank and stop lying is my advise...They will catch up with u sooner or later and ure yacht in St Tropez is a dead giveaway..
2006-08-03 10:24:02 · answer #1 · answered by Anonymous · 0⤊ 1⤋
1. Talk to their complaints department - there should be some form of indemnity insurance up to a certain amount automatically included with your account. Many current accounts come with this as standard these days & it could just be you keep speaking to incompetant people. The complaints department people are trained to take your side, and investigate further for you & let you know of all your options.
2. If that doesn't resolve things - talk to the FSA ( http://www.fsa.gov.uk/ ). The Financial Services Authority regulates all high street banks, and will give you all the information you need to pursue the matter further. They take everything extremely seriously. If the bank is really screwing you, and doesn't rectify the situation & has done this to other people, they may even impose a fine on the bank, and publish their misdeeds for other consumers to be aware of.
2006-08-03 09:50:10 · answer #2 · answered by gsp100677 3 · 0⤊ 0⤋
go back to your branch and ask for a number for customer services at head office , write a letter to the bank , and contact the banking ombudsman if they fail to help , this is not an unusual case and thay are asuming you gave your pin details to a third party , but these details can be had via a lebanese loop , the reason i know this is that i work for a bank and see it all the time
2006-08-03 09:42:52 · answer #3 · answered by sandra b 2 · 1⤊ 0⤋
After the you give the bank the notice. you are not liable. keep your record of conversation on the day you giving the notice.If the bank does not act on your behalf, taking your business somewhere else.Closed the account completely.
Bring your business some other bank, you do not have to put up with it
2006-08-03 21:35:06 · answer #4 · answered by Hoa N 6 · 0⤊ 0⤋
Contact the Police immiedately and file a report and cancel the card. file a report with the credit card company as to whats taken place. prosecute the offendor when found if you can. File a report with the credit bureau's all 3 and keep them posted till its resolved...
good luck
2006-08-03 09:40:54 · answer #5 · answered by Scott 6 · 0⤊ 0⤋
Go to the police to report it, they will give you a crime number.
Write a letter to the bank adding the crime number, they bank have a responsibility to to assist you. You invest your money with them so they have a legal responsibilty to protect it! Also, make sure you infom credit referance agents like experian as it will effect your credit score!
2006-08-07 04:50:14 · answer #6 · answered by In The Rat Race 1 · 1⤊ 0⤋
despair
2006-08-05 08:47:56 · answer #7 · answered by Anonymous · 0⤊ 0⤋