5 things for customer satisfaction in a hotel
2006-08-03 05:09:36 · 7 answers · asked by Romeo 1 in Business & Finance ➔ Careers & Employment
Safe Place
Clean Place
Customer Service
Value of stay
Speed of staff.
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2006-08-03 05:14:33 · answer #1 · answered by Bacchus 5 · 0⤊ 0⤋
1. Impeccable cleanliness....especially the sheets.
2. Friendly, Helpful and Courteous Staff
3. Tasteful Decor
4. Location and convenience to local amenities
5. Overall value for money.
2006-08-03 12:25:17 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Cleanliness
Courtesy
Free Continental Breakfast
Everything works in the room
Location
2006-08-03 12:14:39 · answer #3 · answered by Shar 6 · 0⤊ 0⤋
Prompt service, cleanliness, plenty of soap and towels in room, excellent 24 hour room service, and a knowledgable staff.
2006-08-03 12:14:56 · answer #4 · answered by Jack Nicholson 5 · 0⤊ 0⤋
Friendliness
Clean room
Good food
Competitive price
No bugs/cockroaches
2006-08-03 12:59:20 · answer #5 · answered by susan999 3 · 0⤊ 0⤋
Depends on who the customer is. With vacatoiners, you have to be nice to them. With business travelers, you have to be nice to corporate travel agents...
2006-08-03 12:22:03 · answer #6 · answered by NC 7 · 0⤊ 0⤋
price, cleanliness, pool, location, breakfast or some sort of resturant
2006-08-03 12:15:03 · answer #7 · answered by Michele F 2 · 0⤊ 0⤋