It seems this is a common thing these days when buying products via the Internet. More often than not, my card gets charged, even for express shipping, and then it's weeks and weeks before anything arrives because unbeknownst to me, the product I bought is on back-order and I have to call and email the company before I find this out. Someone once told me it's illegal to charge before an item is shipped, but I want to know if this is true, because it seems like it isn't, in my experience, anyhow.
2006-08-02 02:31:55 · 5 answers · asked by hih7 2 in Computers & Internet ➔ Internet
Most companies will not charge your account until shipment of merchandise is shipped, but I don't think it is right for them to charge you for something that isn't even shipped. I don't think that it is against the law for them to do this, if they choose to do so.
2006-08-02 02:37:56 · answer #1 · answered by WC 7 · 8⤊ 3⤋
Of course they are going to charge your account before shipping the product. If they wait until after you get the product, and then find out that you have no money/credit in your account, then they get shafted.
As far as charging you if a product is out of stock, that I don't agree with. If a product is out of stock, they should wait until the order is ready to ship before charging. If one item of a large order is out, then they should contact the customer for preference (ship what is in stock now, or ship whole order when missing item is in stock).
2006-08-02 02:38:55 · answer #2 · answered by Jim T 6 · 0⤊ 0⤋
no it isn't illegal to charge before shipment. if you would like you can always select bill me now - they will mail you a bill and you can at that point write out a check or use your card - and doing this option you can call and see if the item is on back-order.
2006-08-02 02:38:37 · answer #3 · answered by . 3 · 0⤊ 0⤋
yes, its common, they won`t ship before guarantee of payment
2006-08-02 02:38:59 · answer #4 · answered by airpolicejohn 3 · 0⤊ 0⤋
almost every company requires payment first, it is not illegal
2006-08-02 02:37:04 · answer #5 · answered by Anonymous · 0⤊ 0⤋