"Hello Hosting" defunct, still billing...?

Question

Have any other customers of "HelloHost" (part of "Hello and Co", in TX), found that their hosting services have disappeared, nobody is answering service tickets, emails or phone, and yet the sotware that charges your credit card is still working just fine..?

This is happening to me just now, and I'm fairly p'd about it.. If anyone else has been this route, have you been able to contact them in anyway, or at least stop the automatic billng?

Answer 1

Contact your credit card company and ask them to reverse the charges.