Unknown virus that even Norton can't detect?

Question

Hi,
when I start my computer, My Documents will be opened automatically instead of Desktop first.
An application file is created of the same name as of Folder and places there.
When I click on that app file, My Document opens up.
Right click on that file is disabled and the Folder Options too.
I thought that its WinIME or something like that. So, I hit CTRL+ALT+DEL to view the running applicaitons, but it has disabled that too. So, I'm in big deep **** coz I'm not being able to know the virus name.
Can anyone plz help me out??

Answer 1

Try scanning with AVG http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10543927.html?tag=lst-0-2

Answer 2

2

Answer 3

ya it happened to me also and then i tried just all antiviruses but ultimately all failed see if u can restore ur computer to an early point by going system tools which would be present in accesseries of the start menu this would disable the virus and put the virus in recycle bin and then u can just delete the bin but if u are unable to reach the desktop then i think u should just insert the cd of the operating system u are using and u should reload the OS and this will automatically format the hard disk, i know thats difficult but frnd u have just two options first the restore option if u can do that or else reloading your operating system which will do the format

Answer 4

over the past 2 months, E-Mails have ben circulating with .pdf records connected. The golden rule that continually applies is in case you get mail from everyone unknown to your self, DELETE IT! it is totally uncommon that an digital mail from an unknown source will be of any use to you as over ninety 9.ninety 9% will be "junk mail", contain a perilous disease or both. even in case your AV scans confirmed the attachment as sparkling, run a experiment with "Spybot search for and wreck as Norton isn't as a lot because the conventional that it develop into 5 years in the past and many virus' isn't detected with suggestions from Norton or McAffee and so on. you need to nonetheless have put in a Trojan or another virus as they're designed to conceal themselves deep contained in the registry and also designed to configure your AV software to both forget concerning the report or no longer locate it. bypass to any sturdy obtain website, get Spybot (it is loose) and run it. In destiny, any mail from unknown sources ought to be deleted without commencing. when you're making use of "Yahoo" WebMail, verify the container on the left of the unknown source and then click on "junk mail". this may merely delete the e-mail yet will also block any destiny mail from the area that despatched it.

Answer 5

You can download free software to give you some idea of what's running on your pc
TaskPatrol Personal
- http://www.snapfiles.com/reviews/TaskPatrol_Personal/taskpatrol.html

Process Explorer
- http://www.snapfiles.com/reviews/Process_Explorer/processexplorer.html

If after scanning for viruses, you find nothing you will need to check your registry. Go to Start> Run, type regedit and hit ok.
In the left hand pane expand the registry by clicking on the + buttons until you get to
HKEY_LOCAL_MACHINE\SOFTWARE\
Microsoft\Windows NT\Current Version\
Winlogon.

In the right hand pane look for an entry Userinit.
Make sure the value is set to C:\Windows\System32\
Userinit.exe.

Go back to the registry tree and find
HKEY_CURRENT_USER\Software\
Microsoft\
Windows NT\Current Version\
Windows
Now in the right hand pane double click the entry called Load.
Make sure it is not set to open My Documents.

Answer 6

Get any of these you dont have. Download, update and then run one at a time
Antiviral. (free)

AVG free. Excellent protection available from: http://www.Grisoft.com

Don't use two antiviral products together as they may be incompatible. If your Antiviral trial has run out, then remove product from your computer and get the AVG installed.

Anti-spyware (all free)

Essential products are: Adaware SE from: http://www.lavasoft.com

Spybot SD http://www.safer-networking.org/en/spybotsd/index.html

Spywareblaster http://www.javacoolsoftware.com/spywareblaster.html

Windows Defender - from Microsoft downloads.

Spycatcher
http://www.tenebril.com/consumer/spyware/spycatcher-express.php

PC starter kit at download.com 20 of the best recommended programes for people new or less advanced in computers. Check all three pages, at bottom see Security/Tools/Fun

http://www.download.com/PC-Starter-Kit/2001-12350_4-0.html?tag=dir

C Cleaner.http://www.ccleaner.com/

This will tell you a lot about what is on your computer, such as running programmes,cookies, History, settings etc. and will help you clean up and remove unwanted items. Be careful how you use it as it is a very powerful programme and you should read the help index before you do anything with it.

Answer 7

Hi, try starting up in SAFE MODE:

1. Press F8 when the POST screen comes up (before the Windows loading screen comes up.
2. Select SAFE MODE from the menu that comes up.
3. Once your system has booted into Windows, run a scan on your computer using Norton again.

By the way, remember to update your Norton virus definitions before doing the above.

If the above does not help at all, download the latest AVG version from here: http://free.grisoft.com/softw/70free/setup/avg71free_394a763.exe, using ANOTHER computer. Use a thumbdrive or a CD-RW/DVD-RW.

Install AVG in safe mode, and perform the scan.

Hope it helps.

Answer 8

I think this might a fault of the Operating System.
Pls consult a Computer Engineer.

Answer 9

Do a quick scan with ewido it will remove any virus withing minuites.

http://www.download.com/3000-8022-10543926.html

Ment to be a free trial but it never runs out.

Answer 10

If you have a paid version the best if after scanning doent solve your problem is to to contact symantec customer service directly

rgds

Answer 11

try to scan from a nother hard disc
if you cannot detect the virus you then have to fromate hard disk .