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Contacting United Airlines

If you wish to send a complaint via post to United Airlines, the mailing address is:

Customer Relations
WHQPW
United Airlines
PO Box 66100
Chicago, IL 60666

You can address your letter to any of the following:

Glenn F. Tilton, Chairman, President and Chief Executive Officer
John P. Tague, Executive Vice President - Customer
Jane D. Allen, Senior Vice President - Onboard Services
Larry D. De Shon, Senior Vice President - Airport Operations
Sara A. Fields, Senior Vice President - People
Captain Stephen A. Forte, Senior Vice President - Flight Operations
Gregory F. Hall, Senior Vice President - Maintenance and Engineering
but odds are it will end up in the same basket as all the others, regardless of whose name you put in the envelope.
Telephone and Fax numbers for Customer Relations are:
Telephone: (877) 228-1327 (toll-free) or (847) 700-6796
Fax: (877) 406-1059 (toll-free) or (847) 700-2214

Since a former UAL Sales Development Manager was kind enough to provide us with the email address of Denise Harvill, the (former) Director of Customer Relations, we previously suggested that disgruntled passengers may wish to send her a note directly. However, as Ms. Harvill no longer seems to occupy that role (nor, for that matter, was she known to respond to any such email messages), it may be more useful to enter your complaint in our fill-in complaint form, which also generates copies of your complaint to others at United Airlines.

In an effort to discourage negative customer feedback, UAL has recently stopped advertising a general email address for the submission of such complaints, opting, instead, to supply an on-line form with a tiny text box for entering your message. Given the limited attention span of UAL's customer relations department employees, the size of that text box may be informative.


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Last update Tuesday, July 22, 2003. Copyright © 2002 Jeremy Cooperstock. All Rights Reserved.
http://www.untied.com/ual/contact.html

2006-07-31 07:49:41 · answer #1 · answered by Sancira 7 · 0 1

United Airlines Corporate Office

2016-12-15 12:06:58 · answer #2 · answered by Anonymous · 0 0

1

2017-01-22 08:42:24 · answer #3 · answered by ? 3 · 0 0

United Airlines Headquarters

2016-10-07 07:51:32 · answer #4 · answered by emilios 4 · 0 0

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RE:
Mailing address & phone number for corporate office of United Airlines?

2015-08-06 11:42:29 · answer #5 · answered by ? 1 · 0 0

UAL Corp.
1200 East Algonquin Road
Elk Grove Township, IL 60007
United States - Map
Phone: 847-700-4000
Fax: 847-700-2214

2006-07-31 07:48:48 · answer #6 · answered by bobsled 5 · 2 0

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2016-03-27 04:45:42 · answer #7 · answered by Anonymous · 0 0

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2016-05-16 02:47:47 · answer #8 · answered by aaron 2 · 0 0

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