my computer is infected !!! when i use any yahoo application i get ''internet explorer has encounted a problem and needs to shut down'' message. I tried to remove the virus via AVG and Adawear...but when i run these programs they freeze up when they get to the infected file. how can i remove the virus?? im at my wits end !!! ANY HELP WILL BE APPRECIATED...THANKYOU.
2006-07-30 20:51:39 · 9 answers · asked by Anonymous in Computers & Internet ➔ Security
Try starting your computer in safe mode and then run your virus removal software
2006-07-30 20:54:43 · answer #1 · answered by Anonymous · 0⤊ 0⤋
2
2016-08-29 06:34:29 · answer #2 · answered by ? 3 · 0⤊ 0⤋
Well you cant delete it because when the System start the Virus file gets occupied. for an example say You are playing a .mp3 fime on Winodws media player & u are tryng to Delete the file while its been played, this is not possible right? it will probably give a message saying "Cannot delete file as been used by another program". Liek wise the Virus file is occupied by another program, I will teach you how to delete this. First of all you need "File Unlocker" software which can be found easily at www.phazedll.com, install this File Unlocker soft ware & Find the Virus File. It should be in your System32 folder. If you are unable to locate it put a Search for files that have been creted for the period. Locate the virus file, right click on it & say "Unlocker" from the menu, then selet "Kill" process. After that delete it manually. Shoud work. If not back up your files to another Drive & format it. & re-install windows. Also get Ad-Watch's real time software which will block threats in real-time.
Regards, Seyan.
2006-07-30 21:01:52 · answer #3 · answered by Dr. Doom 2 · 0⤊ 0⤋
maybe you dont have any viruses.
just there s a bug in your windows and yahoo massenger.
to be sure you have virus or not, check here.
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
this is link to SYMANTEC to SCAN FREELY ONLINE!
if there is any virus, so listen carefylly.
there s a burgler in your house. if you hire a guard, the burgler ll bribe him. but if you have a updated guard, no burgler can hire him. the first is winner.
so you cant install any antivirus, if you have already a virus.
i suggest you just format C: and install a new windows. then install a antivirus and check other drives to find and remove.
in troubling call me
peeshgooyy2@yah
2006-07-30 21:15:06 · answer #4 · answered by peeshgooyy2 2 · 0⤊ 0⤋
Boot in safemode by presing f8 at start up then choose safemode then run your virus stuff if it still freezes try a professional who will come to your house or RE FORMAT but you will lose everything do you know teh name of this virus? or the fileneame avg finds
2006-07-30 20:59:43 · answer #5 · answered by yankovicfan6 3 · 0⤊ 0⤋
ummm the only way you can remove the virus is restore your compooper :)
Oh yea but it will erase everything it will seem like the first day you got it
2006-07-30 20:55:43 · answer #6 · answered by Chunglee 1 · 0⤊ 0⤋
download dis soft, in stall dis. scan ur pc with dis.ZoneAlarm® Internet
Security Suite
here is da link
http://www.zonelabs.com/store/content/company/products/trial_zaFamily/trial_zaFamily.jsp?dc=12bms&ctry=US&lang=en&lid=db_trial
2006-07-30 20:58:33 · answer #7 · answered by Anonymous · 0⤊ 0⤋
Download This ........Its free for a month.
http://www.microsoft.com/athome/security/spyware/software/default.mspx
2006-07-30 20:57:59 · answer #8 · answered by Anonymous · 0⤊ 0⤋
format disk and re-install....
then get a mac NO VIRUSES
2006-07-30 20:56:15 · answer #9 · answered by Mac Momma 5 · 0⤊ 0⤋